Field Supervisor

1 month ago

Montréal, Canada BLACKBIRD SECURITY INC. Full time

**Prêt à faire la différence.**

Êtes-vous déterminé à protéger votre communauté? Blackbird Security cherche à embaucher un **Superviseur de la Sécurité** à **Montréal, Québec.**

**Description de taches**
- Soutenir pleinement le chef de secteur dans les fonctions opérationnelles des différents sites
- Connaissance des politiques de l'entreprise/du client pour fournir des services opérationnels de qualité supérieure et assurer le bien-être des agents de sécurité
- Assurez-vous que le personnel du site est parfaitement formé, bien habillé et possède les connaissances nécessaires pour comprendre et suivre ses devoirs et responsabilités
- Superviser les opérations quotidiennes du site, les patrouilles et les vérifications ponctuelles des locaux
- S'assurer que les gardes suivent les post-commandes et adhèrent aux politiques de l'entreprise et du client
- Livraison de ressources sur le site selon les besoins et encadrement des gardes pour s'assurer que des services de haute qualité sont fournis
- Couvrir le quarts de travail au besoin
- Soutenir le chef de secteur avec les problèmes sur site, les interruptions et les plaintes dans le district assigné
- Aider le chef de secteur à s'assurer que tous les rapports de site du personnel sont remplis avec précision et professionnalisme
- Assumer le leadership et maintenir des relations de travail positives avec les gardes du site
- Offrir un excellent service à la clientèle à nos clients et à leurs clients
- Effectuer des tâches de sûreté et de sécurité avec les plus hauts standards de professionnalisme et d'intégrité
- Remplir les rapports d'incident et toute la documentation requise à des fins de sécurité
- Identifier les violations/menaces de sécurité, diffuser les situations volatiles et intervenir en conséquence, en respectant les politiques de l'entreprise
- Un permis de sécurité valide
- Disposé à fournir votre propre complet noir et cravate (an asset, not a requirement)
- Connaissance des 5 étapes pour anticiper les voleurs à l'étalage
- Expérience avec les arrestations et les détentions
- Expérience en sécurité dans le commerce de détail
- Expérience du service client
- Excellentes compétences en communication, tant à l'écrit qu'à l'oral.
- Volonté d'assister aux réunions et d'améliorer ses compétences
- Capacité à travailler sans supervision étroite
- Doit être à l'aise de se tenir debout et patrouiller pendant toute la durée du quart de travail

**Qu'est-ce qui vous attend?**
- Salaires compétitifs
- Horaires flexibles
- Opportunités de formation et de croissance rémunérées pour réussir dans votre rôle
- Opportunités d'avancement de carrière grâce à la promotion interne
- Programmes de reconnaissance et primes

**À propos de nous**
- Faites une différence en rejoignant la société de sécurité nationale à la croissance la plus rapide au Canada. Nous offrons des opportunités de croissance personnelle et professionnelle grâce à des parcours de développement de carrière, un mentorat par notre équipe de direction dédiée, des horaires flexibles et des salaires compétitifs._
- Notre réputation est bâtie en dépassant les normes de performance et en offrant un service client supérieur à nos clients. Nous nous engageons à fournir un environnement plus sécuritaire en révolutionnant les services de sécurité fournis, grâce à la personnalisation, pour répondre aux besoins uniques de nos clients et des communautés que nous servons. Nous fournissons des services de sécurité à un large éventail de clients allant des magasins de détail, des magasins de détail haut de gamme, des immeubles résidentiels, des campus, des bureaux municipaux, des entrepôts et bien d'autres. Rejoignez notre équipe de sécurité dédiée dès aujourd'hui _

**Ready to make a difference.**

Are you committed to protecting your community? Blackbird Security is seeking to hire a Security Field Supervisors in **Montréal, QC** for various sites.

**What you will do**
- Fully support the District Manager (DM) in operational functions of various sites.
- Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being of guards.
- Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.
- Oversee daily site operations, patrols, and spot-check premises.
- Ensure guards are following Post-Orders and adhering to company and client policies.
- Delivery of resources to site as and when required and mentor guards to ensure high quality services are being provided.
- Cover floor time as required.
- Support DM with on-site issues, interruptions and complaints in the assigned district.
- Assist DM to ensure all staff site reports are completed accurately and professionally.
- Assume leadership and maintain positive working relationships with si

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