Store Manager

4 months ago

NiagaraontheLake, Canada MB Country Living Full time

MB Country Living is looking for a goal-oriented individual for our Niagara-on-the-Lake store, who thrives in a team atmosphere and has a knack for problem-solving and a passion for customer service. This high-capacity individual will be an asset to our Niagara-on-the-Lake location as they manage both the sales floor and warehouse, ensuring that customers of MBCL have nothing less than the best experience with our company. This individual is expected to be personable and tactful in their approach as a leader.

MBCL takes pride in almost 60 years of history serving communities across Southern Ontario. As a thriving, family-owned retail organization, we offer a variety of quality products for agriculture, pets, hobby farms, and outdoor living to suit any budget. Our commitment to exceptional service and building strong relationships with our customers sets us apart in the industry. We are a growth-oriented company that values both personal and professional development within our team.

**Position Summary**

The NOTL Store Manager plays a crucial role in:

- Ensuring profitability
- Driving strategic growth

The Store Manager is adept at recognizing opportunities for growth, crafting strategic plans to pursue these prospects, and fostering a culture of knowledge sharing to facilitate the team's effective execution. The Store Manager will lead by example and ensure that, aside from the growth of the business, the culture of MBCL is strong and thriving.

**Strategic Leadership**:

- Develop and implement strategic plans to drive the store's growth and profitability.
- Analyze market trends and identify opportunities to expand the business.

**KPI Management**:

- Monitor and manage key performance indicators (KPIs) to ensure store performance aligns with company goals.
- Set targets and develop strategies to achieve and exceed KPI benchmarks.

**Continuous Improvement**:

- Drive a culture of continuous improvement within the store.
- Identify and implement operational enhancements to optimize efficiency and customer satisfaction.

**Team Leadership and Training**:

- Provide leadership to the store team, fostering a positive work environment.
- Support training and development programs to enhance staff skills.

**Experience and Skills**:

- Goal-oriented
- Problem solver
- Organized
- High customer-service skill set
- 3 years of supervisory experience
- Ability to lift 25kg repeatedly without restriction
- Flexibility to work a fluctuating schedule
- Warehouse experience is an asset._

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- Every Weekend
- Monday to Friday

Application question(s):

- What is the highest volume workplace you've had responsibility within?

Work Location: In person

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