Veterinary Client Conceirge

**This position is NOT remote**

If you have a passion for building connections with both people and animals and are committed to delivering excellent customer service, then the Veterinary Client Concierge position might be the perfect fit for you. This role offers a unique blend of engaging directly with our clients and their beloved pets, ensuring a positive and dynamic work environment fueled by self-motivation.

As the main point of contact between our veterinary hospitals and their clients, your contribution will be crucial in maintaining our commitment to exceptional client experiences. This role goes beyond the typical job; it’s an opportunity to significantly impact the lives of pets and their owners.

In this role, you are expected to provide outstanding customer service through active listening, empathy, and professionalism. Your ability to effectively address concerns and foster strong relationships is key.

The Veterinary Client Concierge position includes thorough training in our comprehensive standards, policies, and procedures. The role is diverse and requires the ability to smoothly transition between tasks, maintain high levels of organization and attention to detail, and efficiently manage multiple tasks simultaneously.

We are dedicated to your continuous professional development, offering numerous opportunities to enhance your knowledge about the latest services and trends in the veterinary field. This ensures you remain at the cutting edge of industry developments.

Please consider:

- Availability for shifts between 7:00 AM and 7:30 PM, Monday through Friday.
- **This role focuses on client interaction; direct hands-on work with animals is not part of this position.**:

- Our collaborative team enjoys a vibrant office atmosphere, which means **this position is onsite and not suitable for remote work.**

Join us in a career that’s more than just a job - it’s a chance to be a vital part of a community that values the health and happiness of pets and their owners. Let your passion for excellence shine and become a valued member of our team

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Pay: From $16.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person