Front of House Supervisor

**Responsibilities**:

- Manage the day-to-day operations of the front of house staff.
- Ensure that all guests receive prompt, courteous, and professional service.
- Train and develop front of house staff in accordance with company policies and procedures.
- Enforce health and safety regulations.
- Monitor customer satisfaction and take appropriate action to ensure guest satisfaction.
- Maintain a clean and organized work environment.
- Handle customer complaints in a professional manner.

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Wallaceburg, ON N8A 2N6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 5 years (required)

Licence/Certification:

- Smart Serve (required)

Shift availability:

- Night Shift (required)
- Day Shift (required)

Work Location: In person