Hotel Receptionist

1 week ago

Quebec City, Canada Hôtel Manoir D'Auteuil Full time

Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Perform light housekeeping and cleaning duties
- Provide customer service
**Work conditions and physical capabilities**:

- Standing for extended periods
**Personal suitability**:

- Client focus
- Dependability
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
**Long term benefits**:

- Pension plan
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 30 hours per week

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