Client Service Coordinator

**Limited Competition**:
This job opening is limited to residents living within 25 kilometres of Norman Wells, NT.

**Department Information**:
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

**Job Information**:
Located within the Health Centre and reporting directly to the Nurse in Charge (NIC), the position impacts directly on the level of professionalism of the NTHSSA as the incumbent is a first contact with personnel and the public and must be prompt and courteous in dealing with sensitive issues.

The incumbent provides efficient administrative and clerical services, and coordinates client services for the Nurse in Charge (NIC), transient health-care professionals and Health Social Services staff. The incumbent is expected to correctly identify client needs and expedite the delivery of appropriate client services.

**KNOWLEDGE, SKILLS AND ABILITIES**
- Knowledge of office routine and administrative processes and the ability to learn GNWT standards relevant to the position.
- Ability to acquire foundational knowledge of patient care and treatment;
- Key-boarding skill of approximately 30 words per minute;
- Computer knowledge and skills in word-processing, database, spreadsheet and communications software; ability to learn Electronic Medical Records, Excel worksheet, and PeopleSoft etc.

**Typically, the above qualifications would be attained by**:
The completion of a minimum of grade 12, general office procedures course, and/or Clerk
- Interpreter Course and related experience in order to perform the secretarial and clerical functions of the job.

**GNWT Inquiries**:
Inquiries Only:
Sahtu HR Client Service Centre
Department of Finance
Government of the Northwest Territories
2 MCKENZIE DRIVE
BOX 360
NORMAN WELLS NT X0E 0V0
Tel (867) 587-7150
Fax (867) 587-2173