Kitchen Department Team Lead

2 weeks ago


Calgary, Canada Sunterra Market Full time

Reports to: Assistant Manager & Market Manager
- **Open Availability required**_

Duties & Responsibilities:

- Support the Team with all kitchen functions
- Must make sure all Team Members prepare, season and cook food according to standardized recipe, meeting dietary requirements where required
- Estimate and order ingredients and supplies required for meal and kitchen selection preparation
- Prepare food order summaries according to the request from customers
- Establish methods to meet completion schedules
- Maintain records of stock, repairs, sales, and wastage
- Follow Sunterra Standardized Recipes and all other related Sunterra Policies
- Ensure that food products and customer service meet Sunterra quality standards
- May participate in the selection of food service Team Member and assist in the development of policies, procedures, and budgets
- Control and maintain records of inventory, monitor product cost, and inform management
- Resolve customer complaints and ensure health and safety regulations are followed
- Waste bin execution
- Follow and monitor sanitary checklists and temperature log sheets
- Set Team Member work schedules and monitor Team Member performance
- Train Team Members in job role duties, health and safety procedures
- Conduct 1 on 1 meetings with Team members
- Attend Financial meetings, Rollouts
- Hold Pre and Post shift meetings

Qualifications:

- Experience in food service management and supervisory experience
- Excellent customer service skills
- Excellent communications skills
- Managerial or supervisory skills
- Understanding of ordering, budgeting and sales analysis
- WHIMS certification requirement (Sunterra will provide online training)
- Food Safety certification requirement (Sunterra will provide online training)
- Post-Secondary in Culinary Arts (Red Seal Certification preferred)

Working Conditions:

- Standing and/or walking for extended periods of time.
- Some exposure to temperature variations and wet conditions.
- May walk and work on uneven surfaces.
- Working around hot surfaces (grills, stoves, ovens, etc.)
- Requires some reaching above and below shoulder height.
- Repetitive use of hands with power grasping and fine manipulation.
- Repetitive stretching and lifting required.
- Lifting of items up to 40 pounds (over 40 requires a team lift)

Just like finishing a hard day's work on the farm, working at Sunterra will provide you with a sense of ownership, pride and the satisfaction of a job well done. You'll feel a sense of belonging when you join our growing Sunterra family as well as a sense of fulfilment as Full time and part-time Team Members will receive a discount of 50% off selected prepared foods when enjoyed in-store (these items vary by location).
- The seeds of Sunterra took root on the Price family farm over forty years ago in Acme, AB. With gratitude for land that has been in their family for decades, the Price family decided to name their company after the very things that helped nourish their business - the sun and the earth - and Sunterra was born._

**Salary**: From $17.50 per hour

**Benefits**:

- Company events
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- Store discount

Schedule:

- 8 hour shift

**Experience**:

- Kitchen: 3 years (preferred)

Work Location: In person



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