Account Manager

2 weeks ago

Waterloo, Canada Bioinformatics Solutions Full time

BSI was founded in Waterloo in 2000, provides innovative and industry-leading software solutions to fundamental bioinformatics problems. We’re looking for a qualified business development specialist to join our team as a Senior Account Manager. Your role is to identify new business opportunities and relationships in a market with great potential in order to generate revenue, improve profitability, and help the business grow. You will have a dedicated sales territory and will report to the Sales Manager, will be part of the Sales Team, and will work in close collaboration with the Applications, developers, and R&D team.

**Key Responsibilities**
- Develop new and existing relationships with customers to exceed assigned sales targets while managing entire sales cycle
- Have a good understanding of the businesses’ products and services and be able to advise others about them
- Interact with customers to learn and understand their needs and their decision making
- Support development of the sales and business strategy
- Visiting clients and presenting BSI software and services
- Research and identify new business opportunities
- Attend seminars, conferences and events where appropriate
- Help to plan sales campaigns
- Help improve the sales pipeline
- Understand and help customers find appropriate solutions for their needs
- Maintain accurate reporting and records in CRM
- Build and maintain awareness of new products, services and competitor activities
- Contribute to marketing initiatives and strategies

**Qualifications**
- 5+ years of sales experience
- Successful track record in B2B sales and negotiation (min 3 years)
- Ability to effectively communicate with clients through all available mediums (excellent verbal, listening, writing, presenting skills in English)
- Experience in account management
- Ability to address objections of prospective customers
- Experience and understanding of the market for software and service for life science
- Experience in CRM software is required
- MSc or PhD in biology, biochemistry, analytical chemistry is a plus
- Results driven with a proven ability to succeed in achieving sales targets
- Self-motivated, with engaging level of enthusiasm
- Solid experience in opportunity qualification, pre-visit planning, call control, account development, and time and territory management
- Strong organisational and time management skills

**Other Skills And Abilities**
- Ability and willingness to travel as travel is required both domestic and international.

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