Table Games Manager

7 months ago

County of Wetaskiwin No, Canada Bear Hills Casino & Travel Resort Full time

**SUMMARY**

Bear Hills Casino will be a new entertainment and hospitality destination in the Maskwacis region of Alberta. Proudly owned by Louis Bull Tribe, Bear Hills Casino will generate revenues for Louis Bull Tribe through excellent service and provide employment and skills development for the Tribe’s members.

The Table Games Manager is critical to the success of Bear Hills Casino and will be responsible for all aspects relating to the table games department.

This position is supervised by the General Manager.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

The primary purpose of the Table Games Manager is to provide overall leadership to the table games department to ensure financial profitability and regulatory compliance. The Table Games Manager will demonstrate leadership and a professional image to all guests, employees, local community representatives, vendors and governing agencies while maintaining employer standards for guest satisfaction, employee satisfaction, quality assurance and asset protection.

**CORE COMPETENCIES**

a. Leadership

b. Prioritization

c. Administration & Management

d. Analytical and Decisive

e. Critical Thinking

f. Time Management

g. Communication

h. Confidentiality

**ROLE**

This position requires the ability to communicate clearly, deal tactfully and work effectively with Bear Hills Casino management, staff, and patrons. The Table Games Manager must be able to respond or work on any given day.

The Table Games Manager must have the ability to focus on a computer for extended periods of time and may be expected to work extended hours in order to meet the objectives or deadlines of the Employer. The Table Games Manager will be required to work a minimum of 40 hrs per week. Some travel may be necessary.

**Operations**

The Table Games Manager shall:

- Communicate effectively with all employees and external contacts while maintaining a high level of professionalism.
- Be able to work in a fast-paced environment, handling multiple projects while meeting deadlines.
- Exercise tact, diplomacy, and good judgement in a highly confidential and sensitive environment.
- Have a strong work ethic and willingness to take ownership for wide ranging responsibilities.
- Be very dependable, self motivated, well organized, detail oriented and professional with a positive attitude and ability to anticipate needs.
- Perform the job with little or no supervision as well as working as part of a team.
- Be able to work evenings and weekends.
- Be resourceful and able to work pro-actively to assist others when needed.
- Adhere to all Bear Hills Casino Policies and Procedures.
- Consistently report to work on time and prepared to perform the duties of the position.
- Act as a role model within and outside of the Casino.
- Maintain a positive and respectful attitude.
- Communicate regularly with the General Manager about department issues.
- Be flexible and willing to perform duties as workload necessitates.

**DUTIES AND RESPONSIBILITIES**

The Table Games Manager shall:

- Work alongside the General Manager to ensure policies and procedures are followed to achieve profit objectives by assuming responsibilities for business operations, and profit and losses of the table game department.
- Effectively lead the Pit Staff.
- Maintain constant communication between Staff and Management relating to gaming and customer service experience.
- Identify key customers and develop their loyalty and patronage.
- Identify and execute ways to increase profits and cut losses on the table games.
- Identify and execute strategies to successfully market table game play at Bear Hills Casino.
- Provide exceptional customer service and display a responsive and friendly attitude to patrons and team member needs.
- Lead the table games department in this regard.
- Provide feedback and suggestions to upper management.
- Ensure dealer training and efficiency.
- Put in place processes to eliminate financial losses from dealer/pit boss errors or theft.
- Act as a managerial representative and work well with the management team.
- Act as the Manager on Duty from time-to-time at Bear Hills Casino.
- Develop and cultivate strong working relationships with all stakeholders, guests, management, employees, Louis Bull Tribe and the AGLC.
- Build strategic relationships and partner with key industry players, agencies, and vendors.
- Support the management team in planning, budgeting, and executing various projects.
- Schedule and supervise employees, verify timesheets, and assign shift work assignments.
- Maintain Pit Rotations on the gaming floor.
- Use CCTV for investigation of problems that arise on the gaming floor.
- Use facility surveillance cameras in order to prevent theft, damage to property or other crimes relating to table games.
- Conduct and supervise investigations and prepare reports on situations as required and prepare reports for the General Manager.
- Ensure that table games operate according to governm

  • Server Assistant

    1 week ago

    Leduc County, Canada Century Mile Racetrack and Casino Full time

    **SUMMARY** Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. With a strive to be the employer of choice, Century Casinos implement...

  • Server Assistant

    11 hours ago

    Leduc County, Canada Century Mile Racetrack and Casino Full time

    **SUMMARY** Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. With a strive to be the employer of choice, Century Casinos implement...

  • Security Manager

    7 months ago

    Wetaskiwin, Canada Bear Hills Casino & Travel Resort Full time

    **SUMMARY** Bear Hills Casino will be a new entertainment and hospitality destination in the Maskwacis region of Alberta. Proudly owned by Louis Bull Tribe, Bear Hills Casino will generate revenues for Louis Bull Tribe through excellent service and provide employment and skills development for the Tribe’s members. The Security Manager is critical to the...

  • Dual Rate Slot Attendant and Shift Manager

    5 days ago

    Leduc County, Canada Century Mile Racetrack and Casino Full time

    **SUMMARY** Slot Attendant: To provide quality customer service for all casino patrons. To develop, enhance and maintain positive and effective relations with customers and other employees. To operate within, and comply with all rules and regulations put forth by Alberta Gaming and Liquor Commissions. Slots Shift Manger: Manage Slot and Cage operations...

  • Part Time Weekend Relief Staff

    1 week ago

    Wetaskiwin, Canada Madyson Manor Full time

    **We are a small independent licensed supportive living facility located in Wetaskiwin, AB. Madyson Manor has approximately 29 residents and we take great pride in our home cooked meals and homelike atmosphere. **We are looking for a responsible person to cover every second weekend as relief staff - Supportive Living Assistant. Saturdays 7am to 3pm or 3pm to...

  • Food and Beverage Server

    3 months ago

    Rocky View County, Canada Century Downs Racetrack and Casino Full time

    Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. We strive to be the employer of choice, Century Casinos implement innovative...

  • Food and Beverage Manager/duty Manager

    4 days ago

    Rocky View County, Canada Century Downs Racetrack and Casino Full time

    **SUMMARY** Reporting to the Front of House Outlet Manager, the Food and Beverage Service Manager is resposible to assist with the planning and direction of the Food and Beverage (F&B) operations for the casino. To develop, maintain and enhance F&B programs to improve operational performance, increase revenue, and satisfy guests. To establish and maintain...

  • Hospitality Aide

    4 months ago

    Wetaskiwin, Canada Optima Living Full time

    **Let us welcome you home to Sagebrush in Wetaskiwin, AB.** Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada. **Our Vision**: For every person to feel at home. This is truly supported by our credo....

  • Full Time Security Supervisor

    5 days ago

    Leduc County, Canada Century Mile Racetrack and Casino Full time

    Job description Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. With a strive to be the employer of choice, Century Casinos...

  • Security Supervisor

    1 week ago

    Leduc County, Canada Century Mile Racetrack and Casino Full time

    Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. With a strive to be the employer of choice, Century Casinos implement innovative...

  • Security Supervisor

    1 week ago

    Leduc County, Canada Century Mile Racetrack and Casino Full time

    Century Casinos are known for their unique and dynamic environments where gaming, food & beverage and entertainment come together to provide an energetic and vibrant experience for their customers, making it a fast-paced, fun, and exciting work environment for its employees. With a strive to be the employer of choice, Century Casinos implement innovative...

  • Senior Civil Engineer

    3 weeks ago

    City of Lloydminster, Canada Mesquite Gaming Employment Center Full time

    Company OverviewMesquite Gaming Employment Center is a leading provider of innovative engineering services, with a strong presence in Western Canada for over 110 years. Our team works together to deliver exceptional results, building strong connections with our staff, clients, and local communities.

  • Therapeutic Foster Caregiver

    7 months ago

    Wetaskiwin, Canada CarePros Full time

    Who We Are CarePros is a leading Children's Services Agency that provides Trauma-Informed Community and Therapeutic Foster Care Placements to children and youth. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into adulthood. The Opportunity We are currently looking to hire Therapeutic Foster...

  • Therapeutic Foster Caregiver

    7 months ago

    Wetaskiwin, Canada CarePros Full time

    Who We Are CarePros is a leading Children's Services Agency that provides Trauma-Informed Community and Therapeutic Foster Care Placements to children and youth. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into adulthood. The Opportunity We are currently looking to hire Therapeutic Foster...

  • Foster Caregiver

    7 months ago

    Wetaskiwin, Canada CarePros Full time

    **Who We Are** CarePros is a leading Children's Services Agency that provides Trauma-Informed Community and Therapeutic Foster Care Placements to children and youth. We focus on cultural connection, family reunification and the transition of complex youth with disabilities into adulthood. **The Opportunity** We are currently looking to hire Therapeutic...

  • Surveillance Operator

    4 months ago

    Rocky View County, Canada Century Downs Racetrack and Casino Full time

    Century Downs Racetrack and Casino is currently seeking a Part Time Surveillance Operator. **SUMMARY** Responsible for all electronic video surveillance systems to observe and monitor customers and employees for any violations of the Alberta Gaming terms and conditions or company policies and procedures. To report violations as required and ensure the...

  • Assistant Sales Manager

    2 days ago

    Red Deer County, Canada Gary Moe Mazda Full time

    Assistant Sales Manager: Looking for a positive change? Somewhere you enjoy going to work & can take pride in what you do? Join our family at Gary Moe Mazda! We are looking for an experienced full time Assistant Sales Manager to steer our relentless team of automotive sellers. The primary purpose of the Assistant Sales Manager is to assist in leading the...

  • Assistant e-store manager

    3 weeks ago

    City of Lloydminster, Canada Loblaw Companies Limited Full time

    i>All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment...

  • Dealer Partner/general Manager, Ffun Group, Sk

    2 days ago

    Corman Park No. 344, Canada FFUN Group Full time

    Wake up! It’s time to turn your BIG DREAMS into a reality. You’ve been dominating the auto industry for years, shattering numbers, and have a staff loyal to you like Gordon Ramsay’s kitchen brigade. With a little bit of FFUN, you can take the next step, achieve that seven-figure salary and OWN your own dealership. We’re searching for someone just...

  • Host/hostess/busser

    7 months ago

    Corman Park No. 344, Canada The Berry Barn Full time

    Hosts will use slower times to accomplish tasks relating to extra or deep cleaning, stocking and performing other preparatory work. **Duties**: - Greet and welcome guests as they arrive at the restaurant - Escort guests to their tables and provide menus - Assist with seating arrangements to ensure efficient use of space - Maintain a clean and organized...