Operations Manager, Scarborough Town Centre
3 weeks ago
Why join us?
Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story.
At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.
Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story. At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.
The Operations Manager at Scarborough Town Centre will oversee on-going maintenance of the electrical and mechanical components as well as all physical aspects of a 2.2 million sq. ft. retail facility, encompassing 130 acres. The Operations Manager will provide direction to 100 direct and in-direct staff, maintaining and improving the upkeep of the property by ensuring efficient scheduling of resources and sustainable operating practices are in place for the HVAC, Housekeeping and Maintenance departments. The role will support Real Estate Management, tenant and capital construction build outs, and various Oxford national initiatives.
**As a member of this team, you will be responsible for**:
Operations
Managing operating costs by assisting in the development of the annual operating budget, as well as monthly accruals
Managing third party contract relationships (i.e. Snow Removal, Landscaping, etc.) for satisfactory performance and accuracy of invoices, ensuring timely approval, cost allocation, expense forecast and variance analysis
Conducting regular building inspections and supervising preventative maintenance programs and systems, identifying practical cost-effective solutions
Analyzing utility consumption by ensuring timely allocation of costs, monitoring tenant and building systems consumption, investigating discrepancies and implementing sustainable operating practices
Ensuring all HVAC equipment operates at maximum efficiency by implementing clear and concise operating procedures
Implementing energy management programs and retrofitting of building elements
Managing, planning, and executing capital improvements, including budgeting, tendering, project management, 10-year planning, etc.
Maintaining positive tenant relationships, ensuring that tenants receive services as outlined in their respective lease and other related operational concerns
Partnering with the Security Manager to coordinate internal EH&S/OH&S policies and ensure MSDS sheets are always maintained and valid
Overseeing the upkeep and improvement of the property’s physical aspect and curb appeal
Managing the performance of all staff allocated to the operations department by fostering and maintaining positive employee relations, including promotions and dismissals with input from Human Resources, providing regular employee feedback, assisting with training needs, and reviewing/maintaining schedules
Responsible for the implementation of health and safety, fire, emergency and environmental procedures and abide by governmental statutes and regulations
When necessary, work with Development Team by regularly attending meetings with architects, consultants, project managers & designers as it relates to major additions to the Shopping Centre
Presenting to various internal and external clients on all aspects of the role
Other duties required by management from time to time
Tenant Improvements and Construction
Partnering with the Retail Design and Construction team, assisting with design and construction functions including project management, coordination of drawing review packages and approval and permitting, attendance at construction site meetings, participation in final inspections, and administration
Coordinating onsite tenant construction works, ensuring correct protocol to Oxford standards (TI Manual) are met and as-built documentation is provided and filed
Reviewing and approving tenant construction drawings, monitoring progress periodically ensuring work performed meets Oxford and base building EH&S/OH&S policies and standards as well as industry standards
Assisting Tenant Co-ordination with respect t
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