Insurance Customer Service Representative
2 weeks ago
Looking for a new Career in Insurance? Or just looking for a change from your current Insurance role? James Clarkson, Desjardins Insurance located in the West end of Hamilton, Ontario is seeking, friendly, out-going, organized professional to join their team.
**Why Should You Join Our Team?**
- We will Train and Help you get licensed
- Flexible Scheduling available
- Excellent, Inclusive Team environment
- Competitive Salary
- Work-life Balance
- Paid Vacation and Sick Days
- Health and Dental Benefits
- Growth Opportunities, including possibility of becoming Self-Employed
**Main Responsibilities**
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, claim submissions and billing clarification
- Make outbound calls to current clients to prepare clients for notices being mailed to them
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
- Take initiative to provide excellent customer service with each and every interaction
- Outgoing calls to clients to set up appointments and market products available
**Requirements**:
- Self-Motivated
- Dedicated to customer-service
- Excellent communication skills
- written, verbal and listening
- Detail orientated
- OTL/RIBO Licensed or must be able to obtain prior to starting
- Good Credit history
- Ability to multi-task
- Life License to be obtained within 12 Months of Hire Date
**This is a Full-time position within a Desjardins Insurance Agency in Hamilton.**
**We offer a challenging and rewarding environment with competitive compensation. Starting salary of $40,000 - $80,000 per year with ability to earn bonuses and commissions.**
We thank all applicants for their interest, however, only those selected for interview will be contacted.
Flexible work from home options available.
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