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Front Desk Agent

4 weeks ago

Fort McMurray, Canada Stonebridge Hotel Full time

Responsibilities include, but not limited to:

- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Respond to guest complaints, requests and emergencies
- Reconcile all accounts in a timely manner
- Verify that all EOD work has been performed by other departments
- Schedule guest wake-up calls and reservations for the following day
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations

Qualifications for Front Desk
- Excellent communication and math skills
- 2+ years' experience in customer service or hospitality
- Able to learn computer functions and other on-the-job skills
- Strong eye for details
- Good problem-solving skills
- Ability to multitask
- Solid customer service skills
- Strong written and verbal communication skills
- Exceptional customer service skills

**Job Types**: Full-time, Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: One location

Expected start date: 2023-01-03

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