Medical Office Assistant

1 week ago

Sioux Lookout, Canada Independent First Nations Alliance Full time

**Position Title: Medical Office Assistant**

Location: Thunder Bay or Sioux Lookout

Position Type: Full-time (2 roles available)

Start Date: April 2nd, 2024

Reporting to: IFNA Health Services Project Co-Ordinator

**Position Summary**:
The Health Services Medical Office Assistant plays a critical role in maintaining accurate and up-to-date electronic health records for patients. This position requires accurately inputting and updating medical and personal information into the organization’s electronic database, ensuring compliance with privacy regulations, and facilitating efficient healthcare operations. The Medical Office Assistant collaborates closely with healthcare providers, administrators, and other support staff to ensure the integrity and security of patient information.

**Qualifications**:

- Awareness of community resources
- Familiarity of Indigenous communities and organizations; experience working for an Indigenous Organization.
- Working knowledge of MS Office Software, internet, and general office equipment
- Strong interpersonal and communication skills (written and oral)
- Experience in maintaining confidentiality (HIPAA compliant)

**Assets**
- Understanding of Indigenous history, traditions, and beliefs with the ability to implement cultural values and practices within the delivery of services.
- Ability to speak one of the Indigenous dialects is an asset.
- Knowledge and/or experience with principles of adult and child education and community mobilization
- Possess a driver’s license and access to a vehicle (for office errands - mileage reimbursed)

**Responsibilities**:

- Data entry and maintenance, which may include inputting and updating patient information, medical history, test results, treatments, into the electronic health records system (EMR).
- Keeps community physician MRP status current.
- Adheres to strict privacy and security protocols to safeguard patient confidentiality and complies with relevant healthcare regulations (e.g., HIPAA)
- Maintain a secure workstation and keeping current on all health information policies and procedures.
- Collaborates with healthcare providers, nurses, administrative staff, and other team members to obtain accurate and complete patient information.
- Participates in quality control processes to identify and correct data entry errors, ensuring the accuracy and reliability of patient records.
- Assist with other health record duties when necessary.
- Adhere to the policies and procedures as stated in Independent First Nations Alliance (IFNA) Personnel Manual. Support, promote, and encourage IFNA’s vision
- Practice effective communication with fellow employees, supervisors, and community members
- Act as an effective and contributing IFNA Health Services team member.
- Maintain a role in emergency operations as needed.
- Working outside regular operating hours as needed
- Other duties as assigned.

**Schedule**
- Monday to Friday
- Some after hours and weekends when necessary

**Ability to Commute**:

- Access to transportation (mileage allowance provided)
- Travel to IFNA communities via small aircraft and/or emergency vehicles occasionally.

**Closing Date**:March 8, 2024

**Salary** - $65,000 per year

**Job Types**: Full-time, Permanent

**Salary**: $62,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

Ability to Commute:

- Sioux Lookout, ON (required)

Ability to Relocate:

- Sioux Lookout, ON: Relocate before starting work (required)

Work Location: In person

Expected start date: 2024-04-02

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