Retail Manager- Queen Street

2 weeks ago

Toronto, Canada Rodd & Gunn Full time

**Position Title**:Retail Store Manager

**Lodge Location**: Hudson's Bay Queen Street, Toronto, ON

**Reporting To**:National Sales Manager

**OUR BRAND**

Rodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands in France, Belgium, USA, Canada, UK, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 64 retail lodges, 128 shop in shops, and 280 wholesale doors including Hudson’s Bay, Nordstrom, Nieman Marcus, and Trunk Club, just to name a few.

At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft.

Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand.

At Rodd & Gunn you buy better so that you can buy less often.

Rodd & Gunn treats department store concessions just like standalone retail stores; our own team, our own inventory, our own fixtures and fit outs, and our own sales culture and customer service experience. Having successfully traded for the last 12 months as a concession partner with Hudson's Bay (Canada’s most iconic department store chain), we have grown our business to 30 Hudson's Bay doors staffed with our own retail teams which have launched a new chapter in our global expansion.

**POSITION OVERVIEW**

We are looking to fill a Full Time Store/Lodge Manager position within RODD & GUNN at Hudson's Bay Queen Street.

The successful applicant must be experienced in fashion and retail management. You will present with a wealth of passion, energy, and drive to build lasting relationships, meet and exceed sales targets and delight our customers at every turn.

In your new role you be the face of the brand converting lookers into buyers and maximizing the sales results, while managing day to day operations and visual merchandising standards.

Above all your job is to build customer relationships and ensure they choose you

**KEY PERFORMANCE INDICATORS**
- Sales to Budget
- IPT (Items Per Transaction)
- Average $
- Customer Conversion
- Loyalty Program

**SKILLS & EXPERIENCE**
- A proven retail background
- men's fashion preferred
- Sales management experience overseeing one or more direct reports
- Working to KPIs and Targets
- Excellent communication and time management skills
- A passion for recruitment. Hand-selecting, coaching, and developing your team for success.
- A “can do” attitude as a jack of all trades
- willing to roll up your sleeves and be a part of all facets of the business while driving a successful team.
- Passion for delivering world class customer service as a storyteller and relationship builder.

**YOU WILL RECEIVE**
- Amazing team culture
- A genuine career path, internal progression, and career development
- International career opportunities driven by our global expansion
- Full training and support from National Sales Manager and access to online learning academy
- Benefits Package
- Full Medical Benefits
- Bonuses through “Gunn Sale” program
- Yearly Bonus Structure
- Great employee purchasing privileges and staff discount
- Brand heritage dating back to 1946

**Salary**:Base Salary + Generous Bonus Structure

At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values -**Pride, Loyalty, Honesty**and**Playfulness**. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.

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