Manager People

3 weeks ago

Mississauga, Canada Olsen Europe Full time

**MANAGER, PEOPLE AND CULTURE**

**ESSENTIAL FUNCTIONS**

As the Manager, People & Culture, you will be responsible for partnering with the business leaders to design, develop and implement strategies that will attract, engage, and retain top talent. This position will manage and deliver programs including training and development, benefits, wellness initiatives, and performance management succession plans.

The following duties and responsibilities shall consist of, but are not limited to:
**Leadership and Communications**
- Develop and implement a variety of wellness initiatives to take care of the mental and physical health of associates.
- Direct the execution of diversity, culture, and employee satisfaction surveys; communicating results and implementing strategic change initiatives to drive a high-quality experience for all team members.
- Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
- Participate in Senior Management Strategic planning and develop HR function plans for each initiative.
- Advise executives on company image and develops standards and policies to be observed throughout the organization to maintain it.
- Monitor and measure employee morale and provide timely recommendations on how best to engage and retain staff on a regular basis.
- Manages and resolves complex employee relations issues.
- Provides day-to-day performance management guidance to managers (e.g., coaching, counselling, career development, disciplinary actions).
- Prepare and review all HR related communications and documentations, including offers of employment, promotions, corrective actions, terminations, memos, and company communication.
- Investigate suitable training and development opportunities that support the growth and development of the leadership team and managers.
- Ensure management throughout the organization is provided with the right tools and knowledge to handle employee concerns.
- Remain first point of contact for a variety of employee inquiries.
- Liaison with legal counsel to seek advice and participate in legal proceedings as required.
- Create and maintain a sense of community, keeping HR concerns and morale as a high priority.
- Manage the planning, scheduling, delivery, and recording of training and development activities and social events to support employee career development and improve company culture.
- Ensure social media channels (i.e. LinkedIn) reflect the company culture and current achievements.
- CASL and PIPEDA: Ensure ongoing compliance with CASL and privacy. Annual training of employees and documentation.
- Complete HR investigations into any type of employee relations i.e policy violations, harassment, discrimination or bullying in the workplace, mediate and/or make recommendations for corrective action.
- Attend annual Retail Manager Conferences and prepare presentations to be delivered.
- Accountable for Social Committee, employee engagement programs and company events.

**Benefits**
- Lead the benefit renewal process including vendor comparison for both Canada and the USA.
- Ensure effective utilization and cost effectiveness of all benefit programs.
- Manages and executes benefit enrollment process for all new hires. Audit and maintain record of insurance coverage.
- Prepare benefit costs monthly to reconcile against payroll and budget.
- Act as a liaison with all Government agencies and assist with internal / external audits including CRA and WCB.
- Responsible for generating and maintaining monthly and annual statistical reports.

**Compensation**
- Accountable for all aspects of the budgets, reporting and reconciliation process.
- Develop, administer, and monitor the corporate and store compensation and incentive programs.
- Annual pay equity review, update, and compliance reporting.
- Product Promotion preparation, reporting, reconciliation, and bi-annual calculations.
- Management of all leaves including all legislative, WSIB, sick etc.
- Administers WSIB claims, return to work programs, and leads the Joint Health and Safety Committee.
- Lead all health and safety initiatives for both corporate and retail locations, including RCC/WSIB Health & Safety Excellence Program.
- Coordinate and monitor performance review processes.

**COMPETENCIES (KNOWLEDGE, SKILLS, ATTRIBUTES, TRAITS) AND QUALIFICATIONS**
- Post-secondary education with a focus on HR or business-related discipline.
- CHRP or SHRM an asset
- Minimum 5-7 years’ experience in P&C generalist discipline
- Experience in a retail environment is preferred.
- Excellent computer skills, including Microsoft Office, Microsoft Excel.
- Knowledge of ADP Workforce Now is beneficial.
- Strong business acumen with the ability to develop and implement HR strategies that support business goals, objectives, and the desired organization culture.
- Demonstrate professionalism and good judgement with ability to maintain a high level of confident

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