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General Manager

1 month ago

Burlington, Canada Athleta Full time

**About Athleta**:
For the past 22 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.

**About the Role**:
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

**What You'll Do**:

- Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
- Drive profitable sales through forecasting and scheduling
- Manages store budget for daily operations in support of the P&L
- Builds highly productive teams through sourcing, selecting and developing people
- Accountable for team performance through coaching and feedback.
- Teaches and trains to build capabilities.
- Leads the implementation and execution of all Standard Operating Procedures and initiatives
- Creates an inclusive environment
- Implements action plans to maximize efficiencies and productivity
- Performs Service Leader duties
- Represents the brand and understands the competitors
- Promotes community involvement
- Leverages OMNI to deliver a frictionless customer experience
- Ensures all compliance standards are met

**Who You Are**:

- 3-5 years of retail experience leading others
- College degree or equivalent experience preferred
- Demonstrated ability to deliver results
- Ability to effectively communicate with customers and employees
- College degree preferred
- Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
- Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
- Ability to travel as required
- Business Acumen skills
- Established time management skills
- Strong planning and prioritization skills

**Benefits at Athleta**:

- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.*
- Company match for donations and volunteer time*
- Registered Retirement Savings Plan
- Employee stock purchase plan.*
- Medical, dental, vision and life insurance.*
- Virtual health care 24/7*
- Maternity/Parental Top Up.*
- See more of the benefits we offer.
- For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.