Intensive Support

PLEA Community Services is currently seeking a **Casual On-Call Intensive Support & Supervision Program (ISSP) Worker** for our Vancouver Coastal Youth Services team. The proposed start date for this position is June 17, 2024. This position requires BCGEU membership.

The ISSP is a community-based one-to-one service for youth who are deemed to be medium to high risk of re-offending - it is an alternative to custody. The ISSP worker is responsible for providing these youth with intensive supervision, and to support their participation in activities and programs in the community that will facilitate their rehabilitation and integration, which are complemented by the case management and supervision provided by the probation officer. The ISSP worker also monitors compliance with the terms and conditions of court orders. The ISSP Worker will provide ISSP services in the Sunshine Coast Regional District, including Gibsons and Sechelt regions. The ISSP Worker will meet with youth based on the current need of the program and at the request of referring Youth Probation Officers.

**Position** **Type**: Casual On-Call
**Location**:The Sunshine Coast Regional District, BC
**Hours of Work**: please see Additional Requirements section for more information

**Minimum Requirements**:a Bachelor of Arts degree in the social sciences or human services or a related discipline, and at least one (1) year recent experience working in programs with youth who are deemed to be high risk, and/or involved in the criminal justice system, and their families/caregivers.

**Who We Are**:
PLEA is an accredited, not-for-profit, charitable community services agency that has operated throughout BC for more than 40 years. We deliver high quality, innovative services to children, youth, adults, and families facing significant challenges in their lives. PLEA is an ally in reconciliation. The organization is committed to providing culturally safe programs and continuing to work towards breaking down the barriers that cause harm to Indigenous people and communities.

**What You Will Do**:

- Plan and implement appropriate strategies, activities and interventions for youth that are consistent with the case management objectives developed in consultation with the supervising probation officer, and will address the youth's complex needs, strengthen their protective factors and target their criminogenic characteristics.
- Monitor compliance with court-ordered terms and conditions. By request, conducts random and periodic curfew checks. Assist with court ordered reparative conditions. Report all known instances of non-compliance to the supervising probation officer.
- Provide opportunities to access and reconnect to available resources in the community that will enable youth to develop the necessary educational, personal, social, and vocational skills. Includes such community resources as an integral part of the youth's case management plan. Provide transportation as necessary.
- Engage youth on a one-to-one basis in recreational and social activities in the community that will build on their strengths, develop their interpersonal skills, and support their involvement in their culture and the community. Support youth in developing positive relationships with family, peers and others.
- Teach youth the life skills and community survival skills they require. Work with the youth's families/caregivers and/or support network individually or through the facilitation of educational groups. Provide advice, assistance, mediation and crisis intervention, as required.
- Maintain on-going positive relationships with youth's family/caregivers and significant others, and participates as part of a team responsible for enhancing and rehabilitating the quality of life for youth.
- Participate in Integrated Case Management planning processes, serves as the key worker for youth on a team of professionals when required, and provides ongoing coordination of services to youth and their families/caregivers.
- Respond to emergencies; recognizes potential crises, analyzes these situations accurately and implements strategies to deal with them, and informs the manager when such situations arise. Provide on call and duty coverage for the program.
- Maintain necessary program participant and program reports and statistics. Ensure that all records, reports and documentation pertaining to service delivery are accurate, complete and in compliance with PLEA's policies and procedures.
- Establish strong connections to the community, including maintaining close working relationships with all formal and informal service providers.
- Adhere to all policies and procedures established by PLEA, and meet the performance expectations of the position in a manner that demonstrates compassion and respect for all persons served. Exercise the responsibilities of the position in a manner consistent with the philosophical approach and mandate of the program.
- Perform other related duties as requir