Canex Store Supervisor

**WHO WE ARE**
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

**THE ROLE**

The Store Supervisor deals with customer concerns or complaints to ensure customer satisfaction and authorizes refunds, voids, and returns. You may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**

High school diploma

Food Handling Certification, as required

**Experience**

In cash handling

In budget administration

In training staff

In scheduling

In sales

In personnel administration

In visual merchandising

In inventory management

In food and beverage preparation

In food and beverage service

**Competencies, Skills and Abilities**

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

**LANGUAGE REQUIREMENTS**
English Essential

**BENEFITS AVAILABLE** Health Benefits**: Accidental Death and Dismemberment coverage.

**Work Life Balance**: Paid/unpaid leave, including vacation pay, family related leave and personal days.

**Learning and Development**: Tuition Assistance Program, payment of professional association memberships, online learning opportunities and second language training.

**Perks**: Discounts provided through CF One Member Appreciation.

**OTHER INFORMATION**
Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg).

**START DATE**
June 2023

**INCLUSION AND ACCOMMODATION**

Job Reference: CFMWS07064