Clinical Clerical Assistant, Partnerships

3 weeks ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:Clinic Clerical Assistant

**Posting ID**:2024-36395

**Role Level**:AC03 $23.47 - $29.30

**Dept**: Partnerships, Insight Health Solutions

**Status**:Temporary Full Time (approx. 12 months)

**Site**:Any THP site*

**Shifts**:Mon-Fri; 7.5 hours work per shift scheduled between 8am - 4 pm or 9am - 5pm

**Posted**:February 9, 2024

**Internal Deadline**: February 16, 2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission**:A New Kind of Health Care for a Healthier Community**

Our Values**:Compassion, Excellence, Courage**

Our Goals**:Quality, Access, Sustainability**

Our Enablers**:People, Education, Innovation, Research**
- **The location of any vacancy/position may be changed or reassigned as per operational needs**

:
QUALIFICATIONS:

- College Diploma or equivalent preferred
- A related College Diploma, knowledge of medical terminology and/or training in the medical secretarial field is required
- Excellent knowledge of Microsoft Office (e.g. Excel, Word, Outlook, PowerPoint); strong computer skills and proficiency with technology platforms and scheduling systems are required
- Strong interpersonal and communication/customer service skills combined with the ability to collaborate and communicate with multiple parties
- Clerical experience in a fast-paced clinic/health care environment; experience with third party/insurer work is preferred but not mandatory
- Ability to multi task and handle multiple tasks simultaneously
- Excellent attendance and performance record
- Patient centered and customer focused
- Excellent written and verbal communication skills
- Reliable, flexible, creative, and self-directed professional
- Demonstrates excellent ability to work within a team environment with a strong dedication to excellence and quality work

JOB RESPONSIBILITIES:

- Communicates and collaborates with internal and external parties to ensure timely scheduling of appointments and other patient care activities
- Enters patient information and appointments into required databases and maintains protected health information
- Tracks key performance indicators in a timely manner
- Completes activities such as invoice reconciliation
- Demonstrates excellent attention to detail with the ability to multi-task and prioritize multiple activities in a fast-paced work environment
- Participates in regular team meetings both with internal and external parties
- Supports the backend operations of the employee health software/app, including communicating with users related to scheduling, customer support, etc.
- Performs cross-functional, and/or, other duties consistent with the job classification, as required- Where these factors are relatively equal seniority shall govern providing the successful applicant._- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
- Trillium Health Partners is identified under the French Language Services Act._

**_

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