Client Services Representative

2 weeks ago


Barrie, Canada Dover Area Animal Hospital Full time

**Job Description**:
Job description

Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professional. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real difference. Does this sound like you? We'd love to hear from you. Here are some more details:

- Key Responsibilities:_
- Triage client concerns to ensure appointments are booked accurately

Efficiently and accurately collect payments.
- Book any future appointments within the designated time.
- Ensure daily reports and tasks are completed.
- Admit patients for appointments, surgery, etc.
- Weigh patients upon arrival for appointments.
- Interact with clients and patients and provide any required assistance while maintaining and providing quality service. Greet both client and patient by name.
- Counsel clients with regards to basic nutrition, pre and post-operative care, provides treatment instructions, etc.
- Promote our goods and services to clients.
- Handle any client concerns or questions. If unable to answer, direct to the appropriate Veterinarian and Hospital Supervisor.
- Accurately place medication and food orders.
- Coordinate and ensure a smooth client and patient flow within the hospital.
- Ensure cleaning duties are carried out as per the cleaning checklists.
- Strong ability to provide empathy, understanding and emotional support to clients.
- A calm and caring demeanor when interacting with patients.
- Comfortable and passionate about working with all types of animals.
- Detail-oriented and excellent organizational and multi-tasking skills.
- Ability to work cohesively with all employees as part of a team.
- Excellent interpersonal, communication (verbal & written) and telephone etiquette skills.
- Ability to maintain confidentiality of pertinent data.
- Required Qualifications:_
- Minimum of 2-3 years as Client Services Representative, preferably in the Health Care field (animal or human).
- Must be comfortable with current technology. Proficient with the following computer environments: _Microsoft Office, Internet Explorer and Outlook._
- Flexible to work various shifts, including evenings and weekends.
- Desirable Qualifications (but not required...we are happy to train):_
- Previous experience (minimum 1 year) in a veterinary hospital.
- Working knowledge of Cornerstone software.
- General understanding of medical terminology.
- At NVA Canada diversity and inclusion are an important part of our everyday reality. We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability._



  • Barrie, Canada Allandale Veterinary Hospital Full time

    **Job description** Allandale Veterinary Hospital is searching for a caring, compassionate, highly organized animal lover who would like to join a fast-paced, highly skilled team of veterinary professional. This is an exciting opportunity for someone who understands the importance of exceptional client/patient experience and who would like to make a real...


  • Barrie, Canada Moore Packaging Full time

    _About Moore Packaging:_ We are not your standard packaging company. We strive to be different. To do the unthinkable. And to dream up packaging solutions that will continue to amaze and astound. We are innovators. Collaborators. Problem Solvers. But it goes beyond that: We are passionate about the people behind the package. Our space is a safe, inclusive...


  • Barrie, Canada ProResp Inc. Full time

    **Job Description**: **Client Service Representative (Medical Administration)** **Location**:Royal ProResp (Barrie, ON location) **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Rate based on experience (starting at $23 - $24/hr) **What We Offer**: - Full time, reliable employment with consistent office...


  • Barrie, Canada GroupHEALTH Benefit Solutions Full time

    **WHO ARE WE?** The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute and an additional 7 operating companies. GroupHEALTH holds substantial controlling interest of the above companies and is a...


  • Barrie, Ontario, Canada Saint-Gobain Full time

    Customer Service Representative - BarriePosition DescriptionJob SummaryWHAT'S THE JOB?We are presently looking for a Customer Service Representative at our Barrie branch.Schedule: Monday to FridayStatus: Full Time, permanent, On-siteHere's what you'll be responsible for in this roleThis position is responsible for ensuring that all incoming customer/sales...


  • Barrie, Canada Employment Options, Barrie Full time

    Bilingual Customer Service Representative Fillip is a Calgary-based fintech company leading the digital transformation of fleet payments. Fillip empowers hundreds of businesses with its universally accepted digital fleet card that solves the challenges of distributed payments for busy teams on the road. The Customer Success Representative (CSR) supports...


  • Barrie, Canada SE Health Full time

    **We are hiring a Full-time Customer Service Representative - 1 Year Contract** **SE Health is currently hiring a **Customer Service Representative,** **Here are many reasons why you will want to bring your talent to our team**: - You will be part of a distinguished Canadian, not-for-profit organization with a century of experience - You will experience...


  • Barrie, Ontario, Canada ProResp, Inc. Full time

    Service Delivery RepresentativeLocation: Royal ProResp (Barrie, Ontario)Full-time Permanent Position 37.5hrs/week (Monday – Friday 9:00am-5:00pm + rotational on-call) Starting rate: $24-$25hr + benefits package + 3 weeks paid vacation.As a Service Delivery Representative with ProResp, you will assume responsibility for the delivery and maintenance of...


  • Barrie, Canada Independent Living Services Simcoe County Full time

    **Independent Living Services Simcoe County*** **Supervisor of Client Services** **Our Vison**: _Full Life Living_ **Our Mission**: _Partnering for Possibilities_ **We Value**: _Excellence, Collaboration, Respect_ **Description of Duties and Authority** The Supervisor of Client Services provides leadership to ILS Attendants in all aspects of client care...


  • Barrie, Canada Great Lakes Water Solutions - 2208144 Ontario Inc. Full time

    Join our team at Great Lakes Water Solutions as a full-time **Customer Service Representative. **Become our front line contact for our customer base. Ensure we have an organized schedule and play a vital role in ensuring the cleanliness, organization, and efficiency of our workspace. This multifaceted position combines customer service, scheduling, cleaning,...


  • Barrie, ON, Canada ProResp, Inc Full time

    Home Oxygen Delivery Representative - Service Representative Service Delivery Representative Full-time Permanent Position 37.5hrs/week (Monday – Friday 9:00am-5:00pm + rotational on-call) As a Service Delivery Representative with ProResp, you will assume responsibility for the delivery and maintenance of oxygen related equipment in and around a...


  • Barrie, Canada Acara Solutions Full time

    **Acara Solutions is looking for Customer Service Rep in Barrie, ON** Here we _**GROW**_ again! Our company is looking for a customer service-orientated and organized individual to join our Barrie retail team in the role of Customer Service Representative. Reports To: Customer Service Supervisor Summary The individual(s) in this position will act as a...


  • Barrie, Canada Canadoor Garage Doors Full time

    We’re seeking a positive, personable Customer Service Representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get...

  • Customer Service

    1 month ago


    Barrie, Canada Lice Squad Full time

    The Customer Service & Clinic Representative is responsible for the provision of head lice removal services, coordination of services, responding to inbound calls for service and customer service. Additional duties include answering phones and fulfillment of product orders for shipping. - Being a trained TLC consultant (Technical Lice Certified), this...


  • Barrie, Ontario, Canada Campus Living Centres Full time

    1. Position Summary and Job MagnitudeThe Housekeeping Services Representative interacts with students and guests frequently. It is imperative that they are friendly and patient and demonstrate a high degree of customer service in all situations. Housekeeping Service Representatives are responsible for cleaning student/guest rooms and maintaining cleanliness...


  • Barrie, Canada Harris Plumbing Inc. Full time

    **About us** 49 years in, Harris Plumbing Inc. is a 2nd Generation established business in Barrie, ON L4M 5K3. We are dedicted to providing the best possible service to all of our clients from first contact to final thank you. We service from New Market to Huntsville and everywhere in-between. Harris Plumbing is seeking an outgoing and personable...


  • Barrie, Canada WATER DEPOT, Bryne Drive Full time

    We are looking for a customer service representative to join the team at the Water Depot at the BRYNE DR location. **Responsibilities** - Open and close store (key holder) - Develop and maintain relationships with customers. - Maintain accurate records of customer interactions. - Ability to lift**50LBS.** - Provide product services information to...


  • Barrie, Canada Alpine Lawn & Garden Equipment Inc Full time

    We Care and Respect - We Deliver What We Say We Will Do - We Do Everything with Passion - We Pay Attention to Detail - We Lead the Way **About the Role** As our practice is rapidly expanding with a waiting list of new clients, we are currently looking for **Phone Based Customer Service Representative.** Key responsibilities include: - Assisting clients...


  • Barrie, Canada Patene Building Supplies Ltd Full time

    _**JOIN OUR TEAM!**_ Patene Building Supplies Ltd. is a distributor of drywall, steel framing components, insulation, acoustic ceilings, shingles, masonry and other building materials for the residential and commercial construction industries. We have thirteen (13) branch locations throughout Ontario & Manitoba to serve our contractor, builder and retail...


  • Barrie, Canada Adecco Full time

    Junior Business Development Representative job opening in Barrie, ON Adecco Professional is currently recruiting for a permanent, full-time Junior Business Development Representative to join a well-established, growing international company who is looking to expand their team. A fantastic opportunity for a recent graduate looking to get a start on their...