Customer Service/sales

3 weeks ago


Richmond Hill, Canada Parts Engine Canada Full time

**Do You Have a Passion for Cars?**

We are looking for self-driven (no pun intended) responsible employees who have a demonstrated success record in Automotive after-sales.

Ideally, we are looking for people with **Wheel, Tire, and Automotive accessory knowledge** who are passionate and enthusiastic to help guide our customers through the portal of the automotive world.

This role is based at our **onsite location in Richmond Hill and is a Monday - Friday office role**.

No successful movement springs from a single individual. It takes an entire team united behind something great. Together, we work hard, we laugh hard, and we stay committed to changing the meaning of customer experience.
- Sharing our experiences, knowledge, and opinions helps resolve any customer service obstacles or inquiries that might arise. _

**Responsibilities**:

- Maintaining a punctual track record
- Completing product inquiry case tickets through ticketing system
- Checking fitment on products for inquiries and offering alternative products that meet their needs
- Communication support between Vendor, Administration, and Customer Service Departments.
- Calling suppliers/vendors for status updates on orders/deliveries
- Provide support to the operation team
- Always finding creative solutions to solve complicated situations/cases
- Constantly sharing ideas, feedback, and thoughts to improve overall work efficiency
- Identify and escalate issues appropriately

**Experience**:

- Automotive Accessory Knowledge (_would be very beneficial_)
- Strong written & verbal communication skills in English is required
- Must be computer literate
- Strong attention to detail
- Ability to prioritize tasks and manage time effectively
- Effective communication and interpersonal skills
- Capacity to learn quickly in a constantly changing environment
- Patience, empathy, and a unique ability to manage stress
- Have a high focus on customer satisfaction

**Problem-solving**
- Checking fitment for inquiries on products, and offering alternative products that meet customer needs
- Always finding creative solutions to solve complicated situations/cases

**Key Competencies**:

- Fast Learner - new products and processes are coming online frequently
- Adaptable - comfortable working in a changing environment
- Ability to prioritize and manage time - maintaining a punctual track record

**Equal Opportunity Employer**:
Parts Engine is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical and/or mental handicap or financial ability.

While remaining alert and sensitive to the issue of fair and equitable treatment for all, Parts Engine has a special concern with the participation and advancement of members of four designated groups that have traditionally been disadvantaged in employment: women, visible minorities, aboriginal peoples and persons with disabilities.

**Highlights of the Role**
- $20.00 - $27.00 per hour
- Full-time, Permanent
- Sales Department
- Richmond Hill (On-Site) - _reliably commute or relocate_
- 10 days’ vacation
- Bonus Pay and overtime
- Benefits - extended health care, on-site parking, store discounts

**OPERATION HOURS**:

- Monday to Friday: 9:00 am EST - 6:00 pm EST
- Rotational Weekend shift (2-days per month)

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$27.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Application question(s):

- What is your favorite car/truck and why is it your favorite?

**Education**:

- Secondary School (required)

**Experience**:

- Call center: 1 year (required)
- wheel & tire fitment: 1 year (preferred)
- Customer service: 2 years (required)
- Automotive Sales: 2 years (required)

**Language**:

- English (required)
- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Richmond Hill, ON L4S 0J5 (required)

Ability to Relocate:

- Richmond Hill, ON L4S 0J5: Relocate before starting work (required)

Work Location: In person



  • Richmond Hill, Ontario, Canada Ace Management Group Full time

    Ace Management Group is one of Toronto's leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and exceeding expectations in a vastly growing consulting industry. Utilizing this customer-centric and consultative approach is a...


  • Richmond Hill, Canada Arkiras Inc Full time

    We are currently seeking a motivated and customer-focused individual to join our dynamic team. If you are passionate about helping others and have a knack for sales, we would love to hear from you! As a Customer Service and Sales Representative, you will play a crucial role in interfacing with our customers and driving sales results. This position involves...

  • Sales Administrator

    2 weeks ago


    Richmond Hill, Ontario, Canada Trillium Sales Group Full time

    Trillium Sales Group is a dynamic and innovative promotional product company that specializes in helping businesses elevate their brand presence through high-quality promotional merchandise. With a passion for creativity and a commitment to excellence, we are dedicated to providing our clients with unique and effective solutions to their marketing needs. As...


  • Richmond Hill, Canada eToronto Tickets Full time

    eToronto Tickets is a leading ticket brokerage company in Richmond Hill, ON. Our mission is to be the top source for the ultimate Toronto experience by connecting our clients with tickets to sporting events, concerts, theatrical plays, and operas. We are proud members of the Canadian Ticket Broker Association (CTBA) and the National Association of Ticket...

  • Sales Assistant

    2 weeks ago


    Richmond Hill, Canada Merry Products, Corp Full time

    As a Sales Assistant/Customer Service Representative, you will be responsible to perform duties such as: - Prepare sales proposal, pricing, and other relevant marketing material for sales meetings and trade shows - Provide administrative support to account manager - Fill up Vendor Agreements and Item Set-Up Form required by customers - Order coordination...


  • Richmond Hill, Ontario, Canada Parts Engine Canada Full time

    Do You Have a Passion for Cars?We are looking for self-driven (no pun intended) responsible employees who have a demonstrated success record in Automotive after-sales.Ideally, we are looking for people with Wheel, Tire, and Automotive accessory knowledge who are passionate and enthusiastic to help guide our customers through the portal of the automotive...


  • Richmond Hill, Canada Opawz Inc. Full time

    _**OPAWZ strives to provide the very best in professional creative grooming products!**_ Having worked closely with pet grooming schools and pet grooming salons for the past decade, we are always innovating and expanding our product range to best serve the groomers' and pet owners' needs and inspire their creativity! OPAWZ is proudly featured on TV shows...


  • Richmond Hill, Ontario, Canada Elle Management Inc. Full time

    FULL TIME 40-hrs/week2-SHIFTS are available (SUN to WED & WED to SAT) in a friendly office environment.Schedule includes weekend incentive: work 8-hrs from 9 am-5 pm Saturday & Sunday and get paid for 10-hrs; Monday to Friday is 8:30 am - 6:30 pm. Applicants must be flexible.REQUIREMENTS:Seeking a sales & customer service professional with exceptional...

  • Customer Service

    3 weeks ago


    Richmond Hill, Canada Bristol Car and Truck Rentals Full time

    **Are you a Customer Service Professional looking to move your career forward?** Bristol offers a competitive hourly wages, **plus monthly sales commission** and an employee benefits program that includes health, dental, and life insurance coverage. Consider being apart of our team! **Must be available to be scheduled weekdays and weekends.** Bristol...


  • Richmond Hill, Ontario, Canada Opawz Inc. Full time

    _OPAWZ strives to provide the very best in professional creative grooming products_Having worked closely with pet grooming schools and pet grooming salons for the past decade, we are always innovating and expanding our product range to best serve the groomers' and pet owners' needs and inspire their creativityOPAWZ is proudly featured on TV shows and used in...


  • Richmond Hill, Canada Colour Sense Full time

    Colour Sense is an independently owned Benjamin Moore dealer, we currently have 4 retail locations including Markham, Richmond Hill, Scarborough and North York (**you will be required to be flexible and work at the different locations**). Our vision is to fulfill our customer's paint needs and providing an above and beyond service, and leaving them a...


  • Richmond Hill, Ontario, Canada Lions Dynasty Full time

    We are currently looking for a Customer Service/Sales Associate to join our North York team. The main goal for our Associates is to interact and engage with customers in an effort to increase brand awareness on behalf of our clients.Our team is dedicated to providing a live promotional platform as a primary resource to our clients. That way, we can make a...


  • Richmond Hill, Ontario, Canada Trillium Architectural Products Full time

    _CUSTOMER SERVICE / SALES ASSOCIATE_Trillium Architectural Products is a leader in the door and hardware industry. We work with architects, designers and contractors to provide beautiful, functional door openings.We are seeking a bright, organized individual to join our Service Department as a Customer Service/Sales Associate. This is a permanent, full-time...

  • Customer Service

    2 weeks ago


    Richmond Hill, Ontario, Canada LAFARGE CANADA INC Full time

    Objective & OverviewResponsible for the sales support and transportation needs of the Innocon market area.This role strives for Innocon's customer orientation vision: "Best in the GTA". Ensures effective order-taking, and dispatch are performed. Provides direct management of the customer service representatives (CSR), and dispatcher Supervisors to ensure...


  • Richmond Hill, Canada Parts Engine Canada Full time

    **Do You Have a Passion for Cars?** **INSIDE SALE AGENT (CUSTOMER SERVICE)** Ideally, we are looking for people with Wheel, Tire, and Automotive accessory knowledge who are passionate and enthusiastic to help guide our customers through the portal of the automotive world. Sharing our experiences, knowledge, and opinions helps resolve any customer service...


  • Richmond Hill, Canada Benjamin Moore Colour Sense Full time

    Colour Sense is an independently owned Benjamin Moore dealer, we currently have 4 retail locations including Markham, Richmond Hill and 2 in North York (**Access with a personalized vehicle is an asset. You will be required to work at any of the 4 locations where needed**). Our vision is to fulfill our customer's paint needs and providing an above and...

  • Sales Analyst

    2 weeks ago


    Richmond Hill, Ontario, Canada Affinity Group, Sales & Marketing Agency Full time

    Affinity Group Canada is a well established successful and growing company that prides itself on being one of the premier food brokers in Canada. Since 1989, our success has been driven by the number of industry leading food manufacturers that we represent. We pride ourselves on having a dedicated sales team, strong customer service orientation, extensive...


  • Richmond Hill, Canada Parts Engine Canada Full time

    **Do You Have a Passion for Cars?** **INSIDE SALE AGENT (CUSTOMER SERVICE)** Ideally, we are looking for people with Wheel, Tire, and Automotive accessory knowledge who are passionate and enthusiastic to help guide our customers through the portal of the automotive world. Sharing our experiences, knowledge, and opinions helps resolve any customer service...


  • Richmond Hill, Canada Benjamin Moore Colour Sense Full time

    Colour Sense is an independently owned Benjamin Moore dealer, we currently have 4 retail locations including Markham, Richmond Hill and 2 in North York (**Access with a personalized vehicle is an asset. You will be required to work at any of the 4 locations where needed**). Our vision is to fulfill our customer's paint needs and providing an above and...


  • Richmond Hill, Ontario, Canada CamCarb Full time

    The incumbent is involved in providing excellent service to store and phone customers to facilitate new sales and maintain existing customers.PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Serves as a primary resource for customer technical questions and advice Serves as a primary source for answering customer delivery questions Serves as primary resource...