Event Security Officer

3 months ago

Vancouver, Canada Pacific National Exhibition Full time

**Job Description**:
Part-Time; Event Based

Wage & Pay Grade: $21.91/hour (PG 41) plus 10% in lieu of Benefits and Vacation

Date Posted: September 16, 2024

**Who we are**

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.

At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.

We are looking for diligent and talented individuals to join our **PNE Public Safety Team** and help us maintain a safe environment for all guests and team members. Event Security Officers of the Public Safety team will work under the direction of the Manager, Public Safety & Guest Experience.

The Public Safety Team provides services to a wide variety of events such as tradeshows, concerts, and fairs in various PNE Venues including:

- Pacific Coliseum
- PNE Forum
- PNE Amphitheater
- Rollerland
- Playland
- The PNE Fair
- Fright Nights
- Winter Fair

**Why join our Team?**
- Exhilarating and fun-loving culture
- Opportunity for free or discounted tickets to shows, events, sports games, and much more.
- Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
- Opportunity to create lasting memories and friendships
- Free staff parking *Excluding Fair-Time Parking
- Opportunity for professional development

**What will you do this year?**

In your role as an Event Security Officer, your primary accountabilities will be to:

- Provide exceptional and friendly guest service.
- Greet and assist guests and staff in a friendly and courteous manner.
- Ensure a safe environment for the enjoyment of guests and staff.
- Deal with loud and unruly guests in a calm and diplomatic manner
- Mediate disputes on-site and remove unruly or dangerous guests from the premises.
- Search for lost guests and items as required.
- Ensure that PNE Uniform and Appearance policy is always adhered to.
- Perform other related duties as assigned.

**What else?**
- Must have successful completion of grade 12.
- Must have a valid BC Security License
- Previous security experience is required; event security experience is preferred.
- Must have basic knowledge of applicable laws, legal rights, and responsibilities associated with security personnel.
- Must possess sufficient physical strength, stamina, and coordination to perform the assigned tasks.
- Must be highly motivated and able to work alone.
- Must be capable of reading, writing, and speaking in English for the purposes of written or oral instructions.
- Must possess strong communication and interpersonal skills to effectively deal with a variety of situations while maintaining a calm and flexible demeanour.
- Must be able to work a variety of shifts, primarily Thursday to Sunday
- Ability to work evenings, late nights, and weekends is preferred.
- Advanced security training and supervisory experience considered an asset.
- Occupational First Aid Level I considered an asset.

**Who are you?**
- Organized
- Methodical
- Proactive
- Skillful communicator
- Critical thinker
- Committed to striving for excellence.

**Where and when to APPLY?

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