Medical Secretary

The Senior Medical Secretary works closely with the clinical site team and is responsible for managing secretarial and administrative management tasks for the dermatology clinic.

**This role will be perfect for you if**:

- Providing high quality, highly professional service is important to you. You understand the importance of your role in the overall patient experience.
- You prefer a fast-paced work environment where things get moving.
- You are looking for a position where you can suggest improvements to increase efficiency and improve service quality.

****RESPONSABILITIES**
- Manage assigned tasks at the reception;
- Manage appointments using the computerized system: making appointments, confirmations and cancellations;
- Prepares the clinic before the arrival of the first patients;
- Welcome patients and visitors;
- Perform the opening and filing of patient files;
- Bring patients in the clinical rooms for their visit and clean the rooms between each patient;
- Ensures the identification of patient’s biological samples and follows-up on required tests;
- Manage the documents to be given to the patient at the end of the consultation and manage the payments;
- Manage mail and packages;
**Requirements**:
**IDEAL PROFILE**

****Education**
- Medical Secretary diploma or other relevant training;

**Experience**
- Minimum 5 years of experience as a medical secretary;

**Knowledge and skills**
- Good communication skills in French and English (functional);
- Excellent knowledge of the Microsoft Office suite (Excel, Word, PowerPoint);
- Demonstrates great professionalism and is oriented towards customer service;
- Ability to multitask and work in a team;
- Recognized for his sense of organization and his autonomy;
- Dynamic, proactive and solution-oriented;

Our company:
**The work environment**

At Innovaderm, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities.

**In this position, you will be eligible for the following perks**:

- Permanent full-time position
- Complete benefits (medical, dental, vision, RRSP, vacation, personal days, virtual medical clinic, public transportation rebates, social activities)
- Offices near public transportation (Sherbrooke metro station or Saint-Laurent metro station)
- Ongoing learning and development

**Work Location**

This position is based at our modern and bright clinic in Montreal (3530, Boulevard St-Laurent, H2X 2V1). The workplace is easily accessible by metro (Sherbrooke Station or St-Laurent Station), by bus (several lines) or by car (underground parking available for a daily fee).

Important note: the workplace is a medical clinic. According to the laws in force at the time of posting this posting, wearing a mask is always mandatory.

**About Innovaderm**

Innovaderm is a contract research organization (CRO) specialized in dermatology. Since its beginnings in 2000, our organization has benefited from a solid reputation for the quality of its research and services exceeding the expectations of its clients. Based in Montreal, Innovaderm continues to grow and expand in North America and Europe.

**_
Innovaderm is committed to providing equitable treatment and equal opportunity to all individuals. As such, Innovaderm will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request._**

**_
Innovaderm only accepts applicants who can legally work in Canada._**

Description - FR:
La personne qui occupe le poste de secrétaire médicale comprends l’importance de travailler en étroite collaboration avec ses collègues et les médecins pour offrir un accueil et un service de qualité supérieure.

**Ce poste sera parfait pour vous si**:

- Offrir un service de grande qualité, hautement professionnel vous tiens a cœur. Vous comprenez l’importance de votre rôle dans l’expérience globale des patients.
- Vous préférez un rythme de travail soutenu dans un environnement ou les choses bougent
- Vous cherchez un poste dans lequel vous pourrez proposer des améliorations pour augmenter l’efficacité et améliorer la qualité du service.

**RESPONSABILITÉS**
- Gérer les tâches assignées à la réception ;
- Répondre aux appels téléphoniques et prendre les messages sur la messagerie vocale ;
- Gérer les rendez-vous à l'aide du système informatisé : prise de rendez-vous, confirmations et annulations ;
- Préparer la clinique avant l'arrivée des premiers patients ;
- Accueillir les patients et les visiteurs ;
- Effectuer l'ouverture et le classement des dossiers des patients ;
- Amener les patients dans les salles cliniques pour leur visite et nettoyer les salles entre chaque patient ;
- Assurer l'identification des échantillons biologiques des patients et assurer le suivi des tests requis ;
- Gérer les documents à remettre au pat