Director, People Change Management

3 months ago


Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing

As a member of CIBC’s Chief Data Office Transformation team, reporting to the Senior Director, Transformation, the Director, People Change Management is a seasoned professional responsible for leading the design, development and execution of people change strategies and execution for the Chief Data Office and its key programs related to improving CIBC’s data posture. This role leads a team of L7s and L8s (including full time roles and contractors) and drives strategic thinking, thought leadership, innovation and change management excellence across our initiatives.
- At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._

How you’ll succeed- Effective Delivery and Managing Through Change: You take a holistic view to change management on large, transformational programs. You drive, manage and execute projects and initiatives with a focus on change management while supporting the business goals, objectives and outcomes. You build and implement strategic roadmaps, embedding change management methodology, to deliver relevant tools and change tactics that provides the right level of engagement with key stakeholders, while supporting the enterprise in effectively transitioning through the identified change towards the desired state.- Ownership Mindset: You anticipate emerging trends and future needs to build and develop strategies to support our change management deliverables. This includes identifying opportunities for continuous improvement to evolve the way change management is designed and delivered.- Strong Leadership: You are a strong leader who has the ability to build collaboration between team members, share learning and lead through change- Analytics: Perform data analysis to identify and support change management opportunities and identify business efficiencies. Conduct in-depth reviews of the data in order to derive insights and provide recommendations in relation to change development or execution opportunities to support executive decision making.- Communication: Strong written and verbal communication skills in order to storyboard and develop recommendations. You have a proven track record in creating materials meant to be shared at Executive Forums and are skillful in using Microsoft’s suite of products.- Relationship Building: You act both autonomously and collaboratively. You forge strong relationships with various teams, by working with internal and external partners.

Who you are- You have a degree/diploma in Business, Change Management or a related field. You have 7+ years of experience with People Change Management concepts with a focus on change delivery.- You can demonstrate experience in change management and strategy development. It’s an asset if you have an understanding of Prosci’s ADKAR methodology.- You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.- You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.- You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.- You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit p



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