Lead Dental Receptionist

7 months ago


Toronto, Canada Dr. Tsang Full time

Dental Lead Receptionist duties:

- Oversee and support front desk team for both offices in North York and The Upper Beaches
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls, respond to inquiries and schedule appointments
- Manage patient records and update information in the system
- Verify insurance coverage and making sure that insurance breakdown is done - Follow up treatment plans and major estimates for approval and book patients. - Looks after DDS and RDH schedule making sure they are booked effectively
- Reports to the dentist on a daily basis Skills:

- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in using PARADIGM dental software for scheduling, record keeping, and billing purposes
- Knowledge of dental terminology and procedures is a plus
- Ability to maintain confidentiality of patient information
- Dental assisting an asset

**Job Type**: Permanent

**Benefits**:

- Dental care
- On-site parking

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Dental receptionist: 2 years (preferred)

Work Location: In person



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