Retail Supervisor
3 months ago
**Job Title**: Assistant Retail Manager
**Company**: Forage & Faire
**Location**: Abbotsford, BC
**Employment Type**: Part-Time
**About Us**
Forage & Faire is a small, family-owned herbal apothecary and refill store in the heart of Abbotsford, BC. We specialize in organic, sustainably sourced herbs, handcrafted remedies, and eco-friendly refillable products. We are committed to offering high-quality, natural products and creating a warm, inviting space for our community.
**Position Overview**
**Key Responsibilities**
- **Customer Service**: Provide exceptional service to customers by assisting them with product knowledge, answering questions, and ensuring a positive shopping experience.
- **Inventory Management**: Oversee inventory levels, including receiving, restocking, and organizing products. Ensure stock is well-maintained and store displays are regularly updated.
- **Store Operations**: Manage the day-to-day operations of the store, including opening and closing procedures, and maintaining cleanliness and organization throughout the shop.
- **Transaction Processing**: Handle point-of-sale transactions, including cash, debit, and credit card payments. Ensure accuracy in sales reports and receipts.
- **Product Knowledge**: Stay informed about the products we carry, including herbal remedies and refillable goods, to offer expert advice to customers.
- **Team Support**: Assist with training and supervising store staff as needed, ensuring smooth operations during shifts.
- **Store Presentation**: Maintain a clean, organized, and welcoming store environment, ensuring the apothecary and refill stations are well-stocked and accessible.
- **Flexibility**: Take on additional tasks as needed, such as assisting with store promotions, events, or workshops.
**Qualifications**
- Extensive **retail management** or assistant management experience, preferably in a small business or specialty store.
- Strong **customer service** skills and a friendly, approachable demeanor.
- Passion for **herbal remedies**, eco-friendly products, and sustainable living is a plus.
- Strong organizational skills with the ability to manage **inventory** and store presentation.
- Proficiency with **point-of-sale (POS) systems** and transaction processing.
- Ability to multitask, prioritize responsibilities, and work efficiently in a small team environment.
- Availability to work flexible hours, including weekends and holidays, as needed.
**How to Apply**
**Job Type**: Part-time
Pay: From $20.00 per hour
Expected hours: 24 - 32 per week
**Education**:
- Secondary School (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)
**Language**:
- French (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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