Dh-hskp Operations Mentorship

2 weeks ago


Huntsville, Canada Deerhurst Resort - Huntsville Full time

DEERHURST RESORT BENEFITS
- Flexible start and end times
- Benefit packages available
- Host Recognition Programs

Resort Perks for you and your family include, but not limited to:

- Indoor + outdoor pool use
- Fitness centre
- Outdoor summer + winter activities (canoes, kayaks, snowshoeing, cross country skiing) Dining Discounts
- Spa Discounts
- Host + Friends and Family Discounted Room Rates

TRAINING PROGRESSION
- This program aims to provide an overview of Rooms Division operations, and unlimited training opportunities across the department within their 16 week training plan.

Housekeeping Room Attendant: The primary responsibility throughout the contract; HOMP’s will be onboarded and fully trained as Room Attendants which will set a foundation for the remaining program. Setting a cleaning routine while adhering to cleanliness standards and efficiencies in all styles of guest rooms
- Housekeeping Delivery / Inventory Attendant: Support your fellow hosts with the delivery of products around the resort, keeping all storage/ closet areas stocked and organized. Manage the influx of linen, wash and sort as needed with the support of the Laundry Attendant
- Housekeeping Office Administer: Learn how to open and close the office, and set-up the daily task sheets, run reports, understand Opera, manage the phones and assist in directing your hosts as they complete rooms for the day
- Housekeeping Supervisor: Understand how this role supports our Room Attendants - learn how to inspect rooms, coach your hosts when facing a difficult situation, and manage an ever changing/growing list of priorities

Bi-Weekly Meetings will be set to review the HOST’s success in following criteria: 1. Room Cleanliness, placement of products/furniture + speed of clean
- 2. Time + Priority Management
- 3. Professionalism + Productivity

**Pavilion**

15 Credits

**HIlls**

15 Credits

**Summits**

15 Credits

**Bayshore**

15 Credits

**Greens**

15 Credits

**Timeshare**

15 Credits

DUTIES AND RESPONSIBILITIES:

- Provides daily cleaning and sanitation per standards, including but not limited to: Guest Rooms, Storage Areas and Public Corridors
- Cleaning of guestrooms includes but is not limited to: making beds, cleaning and sanitizing washrooms, living areas and kitchens, vacuuming and washing of floors
- Maintains equipment in a clean and proper working order, reporting any concerns in a timely manner
- Ensures correct placement of Furniture, Fixtures, Amenities & Equipment Recognizes and greets all guests, homeowners, and hosts with a smile
- Ensures the well-being of our guests and team members by being alert to and reporting potential hazards
- Models all Deerhurst Resort Standards while caring for guests, hosts and owners
- Responds to direct guest requests in an empathetic and timely manner
- Ensures communication of maintenance issues in a timely manner
- Provides support per the Emergency Response Plan as directed by the Supervisor, Duty Manager and/or Senior Leader on-site
- Completes all other duties as assigned

QUALIFICATIONS:

- Guest oriented with a sincere, helpful, caring and friendly personality
- Physically fit and able to bend, push, pull and lift continuously throughout the day Able to take initiative within given guidelines
- Pays precise attention to detail, order and cleanliness
- Time management and works well under pressure
- Has exceptional energy, flexibility and professionalism
- Able to identify problems and make recommendations for improvements

PHYSICAL ASPECTS OF POSITION (include but are not limited to): Able to move up and down stairs frequently
- Able to occasionally work outdoors in seasonal temperatures
- Able to lift, bend, carry + move constantly 11 to 29 pounds, frequently 30 to 49 pounds, occasionally 50 to 75 pounds
- No pre-existing medical or physical conditions that will prevent the applicant from completing the above duties

Housing:

- Furnished host accommodation available minutes from the resort

Visa Requirements: Must be eligible to work in Canada.

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.


  • Dh-gardener

    2 weeks ago


    Huntsville, Canada Deerhurst Resort - Huntsville Full time

    As a Gardener you will play a vital role in maintaining the overall cleanliness, functionality, safety and aesthetic appeal of the outdoor spaces. You will work independently and as part of a team to ensure the resort grounds, including lawns, gardens, walkways, roadways, recreational spaces and outdoor seating areas are well manicured, visually appealing...


  • Huntsville, Canada Deerhurst Resort - Huntsville Full time

    **Position Summary** The Recreation Supervisor will be responsible for supervising all daily operations and team members in the Recreation department. He or she will be responsible for the retail inventories for each of the Recreation outlets and will provide guest service and assistance to the guests and team members who use the Recreation facilities. He...


  • Huntsville, Canada Deerhurst Resort - Huntsville Full time

    **Position Summary** The Recreation Supervisor will be responsible for supervising all daily operations and team members in the Recreation department. He or she will be responsible for the retail inventories for each of the Recreation outlets and will provide guest service and assistance to the guests and team members who use the Recreation facilities. He...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    Position Summary  The Stewarding Attendant is responsible for operating all dishwashing equipment to sanitize kitchen tools, glassware, pots and pans, cutlery, etc. They are also responsible for the prepare and set-up the glass and silverware for banquet functions as required. Duties & Responsibilities Washes all dishes, pots, pans, glasses and cutlery...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    POSITION: Food and Beverage Supervisor - Seasonal DEPARTMENT: Food and Beverage STATUS OF POSITION: Full-Time - Seasonal JOB HIGHLIGHTS: Shift work, Work as a team and independently, Gratuities Position Summary Reporting to the Food & Beverage Supervisor will be responsible for overseeing the daily operations of both hotel outlets and banquet...

  • Dh-grounds Attendant

    3 weeks ago


    Huntsville, Canada Deerhurst Resort - Huntsville Full time

    **Position Summary** A Grounds Attendant will be responsible for maintaining the grounds in a safe and clean condition. **Duties & responsibilities** **Year round**- Keeps outdoor areas tidy and swept, reporting on any conditions that need to be addressed on the Resort grounds, walkways and lawn- Inspects all areas of grounds to be sure no hazards exist-...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    POSITION: Recreation Attendant – Seasonal Summer DEPARTMENT: Recreation REPORTS TO: Recreation Supervisor STATUS OF POSITION: Full-Time (Seasonal) JOB HIGHLIGHTS: Shift work, Work as a team, Work outdoors Position Summary  The Recreation Attendant will be responsible for providing exceptional guest service and assistance to guests and team...


  • Huntsville, Canada Deerhurst Resort - Huntsville Full time

    **Position Summary** The Director of Hospitality Operations will be primarily responsible for leading the daily operations and strategic planning for the Rooms Division, Homeowner Services and Guest Experiences with additional support to be provided to Food & Beverage as required. **Core Responsibilities**Lead and oversee all aspects of hotel operations...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    Position Summary The Front Office Manager position serves as a department head role, overseeing Front Desk, Guest Services, and Shuttle operations. This position reports directly to the Rooms Division Manager, and will oversee a team of up to 30 hosts. As the central point of contact for information, and communication for our guests, hosts, and homeowners...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    POSITION: Housekeeping Supervisor DEPARTMENT: Housekeeping Position Summary  The Housekeeping Supervisor position will conduct inspections of guest rooms and public areas. The Supervisor will be responsible for ensuring room attendants clean rooms in accordance to the room cleaning standards. The supervisors will work closely with the Housekeeping...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    Full Time, Seasonal Position  Position Summary This position will be responsible for supervising all daily operations of the pools, waterfront and lifeguards. The successful candidate will be responsible for guard rotation and holding the team accountable for the safety of each guest using the pools and waterfront. Enjoy access to all resort facilities...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    Position Summary As a Greenskeeper you will be working outdoors, with shifts beginning at 5:30AM in the summer months. Duties will vary on a daily basis, depending on season and weather, and will include mowing, bunker raking, watering, line trimming and leaf blowing. You will also assist on projects that arise, for example irrigation and drainage work....


  • Huntsville, Canada Deerhurst Resort - Huntsville Full time

    **Position Summary** The Recreation Assistant Manager is a part of the leadership team and is responsible for contributing to the operations in the Recreation Department by providing guest service and assistance to guests and colleagues using the Recreation programming and facilities. This person will also help develop Recreation concepts and strategies,...


  • Huntsville, Canada Deerhurst Resort - Huntsville Full time

    **Position Summary** The Overnight Guest Services Manager is responsible for the smooth overnight operations of Deerhurst Resort, ensuring the highest level of guest satisfaction. This includes serving as an information and referral source, handling emergency situations, and enforcing Resort Polices. The Overnight Guest Services Manager will be responsible...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    Position Summary The Recreation/Adventures in Excellence Coordinator may lead into becoming an experiential educator providing leadership development philosophies, models, team building activities and adventure training, sometimes in a supervisory role. Additionally, this role will grow existing and potential special events business opportunities;...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    POSITION: Golf Services Attendant (Back Shop) - Seasonal DEPARTMENT: Golf STATUS OF POSITION: Full-Time (Summer Seasonal) JOB HIGHLIGHTS: Shift work, work outside, Job perks Position Summary The Golf Services Attendant's primary function is to organize golf carts, clubs and golfers in preparation for play. Their main focus will be assisting the...


  • Huntsville, Ontario, Canada Deerhurst Resort Full time

    POSITION: Golf Shop Attendant - Seasonal DEPARTMENT: Golf STATUS OF POSITION: Full-Time (Summer Seasonal) JOB HIGHLIGHTS: Shift work, work inside, Job perks Position Summary The Golf Shop Attendant's primary function is to assist with the daily operation of the golf course. Their focus will be on properly checking-in guests and members for play,...

  • Caterer Cook

    1 week ago


    Huntsville, Canada G.B. Catering Full time

    Work Term: Permanent - Work Language: English - Hours: 40 to 44 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience - ** Work setting**: - Summer camp - Staff accommodation provided - Room and board provided - Various locations - Catering firm - ** Tasks**: -...