Analyst Business Technology Ii

6 months ago

Mississauga, Canada Purolator Full time

**It’s not a package. It’s a promise®.**:
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elements we brave, the promises we deliver - **it’s all possible because of our people.** So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, **we go there** for you.

**Description**:
**Responsibilities**:

- Review, analyze and evaluate business systems and user needs
- Elicit, define, assess and document detailed business and system design requirements (functional, operational, transitional, information & non-functional) for new systems & systems enhancements and identify any gaps within current capabilities
- Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
- Collaborate with architects, analysts, cross-functional project groups, to document dependencies and solutions understood by all technical groups
- Construct workflow charts and diagrams; studying system capabilities; writing specifications
- Understanding and documenting REST API configurations and specifications
- Performs analysis and evaluation of options, alternatives, and system capabilities; Identify complex process and systems solutions to address major system needs

**Additional Resposibilities**:

- Prepare business reports by collecting, analyzing and summarizing information and trends
- Understand complex system integrations including source and target systems and how they relate to each other and perform data analysis
- Understand and communicate the operational impact of any changes
- Participating and supporting the Intake process; ability to facilitate meetings, manage stakeholders, action plans and audit requests
- Ability to handle multiple projects and activities in a timely, organized manner & independently resolve complex, multi-faceted problems to meet the business needs
- Support Product Owner and/or Project Manager to document and manage requirements in Jira and Confluence
- Support the Technical Architect, Developers and/or QA to identify, record, document, monitor defects in Jira, and updates documentation in Confluence and SharePoint as required
- Prepare and give presentations to customers and collaborators

**What You Will Bring to Succeed**:

- Proficiency in Business Analysis procedures and requirements, as well as technical analysis and design requirements
- Highly experienced in writing business requirements for system development
- SQL knowledge and skilled and experienced in working with relational database structures Experience working in a project environment and SDLC methodologies
- Creative problem solver, flexible, proactive and able to work in a fast paced, ever-changing environment
- Excellent verbal and written communications, as there will be much interaction with other people, as well as capturing user requirements and articulating user acceptance criteria
- Working knowledge of relevant development tools, ex JIRA, Confluence, SOAP-UI, Postman
- Completely understands principles of agile development, and able to document business requirements as user stories
- Basic SQL writing skills: Microsoft SQL Server, PostgreSQL or any other RDBMS
- Knowledge of SDLC, testing concepts, and testing methodologies

**Experience**:

- A minimum of 7 years of experience in a Business Analyst role - IT background (required)
- Academic: Bachelor’s degree or equivalent experience and professional development
- Experience in writing technical and functional design documents
- Agile/ Scrum / Hybrid experience (required)
- MS Office, MS Visio proficiency (required)
- Excellent verbal and written communications, as there will be much interaction with other people, as well as capturing user requirements and articulating user acceptance criteria
- Working knowledge of relevant development tools, e.g. JIRA, Confluence, SOAP-UI, Postman
- Available and willing to collaborate with other team members. Strong team player as well as able to work independently
- Completely understands principles of agile development, and able to document business requirements as user stories (required)
- Basic SQL writing skills: Microsoft SQL Server, PostgreSQL or any other RDBMS
- Knowledge of SDLC, testing concepts, and testing methodologies

**Nice to Have**:

- Salesforce Business Analysis certification
- Salesforce Sales, Service, Marketing, Finance
- Soap UI and Postman Experience

**Skills**:

- Business Planning- Business Analysis- Data Analysis- Business Intelligence Tools**POSTING DETAILS**
**Location**: 530 - Corporate
**Working Conditions**: Office Environment

**Reports to**: Enterprise Technical Architect Salesforce
- Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualifie

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