Contractor Salespersons

**What will you do**:
CONTRACTOR COUNTER SALESPERSON

PART-TIME

HOURS: 6:30AM to 6:00PM (Mon - Fri)

8:00AM to 4:00PM (Sat - Sun)

JOB DESCRIPTION:
The LBM (Lumber and Building Materials) Counter Salesperson is responsible for providing prompt courteous and efficient service to customers, advising them on appropriate merchandise and related items. His or her duties include being familiar with pricing, local building codes, types of building permits issued, preparing quotations, as well as a variety of other related duties. The LBM Counter Salesperson must perform all assigned tasks with sufficient speed and accuracy to avoid adverse impact on the level of service to customers and to achieve sales profitability.

Sales & Service DUTIES / RESPONSIBILITIES:
 Ensure customers are acknowledged within a 10 foot radius upon their arrival.

 Determine customer’s needs by asking open-ended questions.

 Communicate product knowledge to the customer as appropriate.

 Process special orders for non-stock or out of stock items.

 Be familiar with and maintain up-to-date information on pricing.

 Know local building codes.

 Know types of building permits issued.

 Know prices, practices, and policies of the company’s competitors.

 Help customers solve building problems.

 Be familiar with and maintain up-to-date information on pricing.

 Report customer complaints to Manager/Supervisor immediately.

 Be familiar with current yard inventory and surplus items.

 Suggest rule, policy and / or procedural changes when you believe they would improve efficiency, sales, profits, morale, etc.

 Maintain professional confidentiality of all store and customer records.

Supervisor Assigned DUTIES / RESPONSIBILITIES:
At anytime your supervisor may request your support with the following.

 Work toward a completed daily list of the stores Minimum Acceptable Daily Customer Experience & Operating Standards.

 Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, and restocking shelves. 

Advise the designated manager of shortages, damaged goods, back-orders etc.

 Change prices on merchandise, bins, displays, etc. as necessary.

 Help unload incoming trucks.

 Build special displays and signage for sales, promotions and other special events.

 Remove sales and promotional displays, prices etc. and rearrange stock following promotional events.

 Always take appropriate safety precautions when cutting pipe, glass, wire mesh, making keys etc., and make an effort to minimize waste.

 Check incoming merchandise against invoices to spot shortages, damaged goods, back-orders, etc.

 Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

 Willingness to continually develop professional skills and knowledge base.

 Ability to work co-operatively in a team atmosphere.

WORKING RELATIONSHIPS:
 Reports directly to the Retail Store Manager

QUALIFICATIONS:
 Ability to work a flexible schedule including weekends, evenings and holidays.

 Friendly and helpful attitude toward customers.

 Good mathematical skills.

 Must be able to communicate effectively and persuasively with employees, management, suppliers, and customers, to obtain accurate information for pricing, estimates, quotations, etc.

 Willingness to learn.

 Prior retail experience beneficial.

 Willingness to continually develop professional skills and knowledge base.

 High School graduate or equivalent.

 Ability to work co-operatively in a team atmosphere.

WORKING RELATIONSHIPS:
Reports directly to the Store Manager, or Dealer-Owner.

INTERESTED APPLICANTS, PLEASE SUBMIT YOUR RESUME TO:
Jack Chisamore

Fax: 613-389-6710

Phone: 613-389-6710

Atkinson Home Hardware Building Centres

731 Development Drive, Kingston ON

Deadline: 15/06/2018

**Tools / Technologies**:

- Point of sale POS software: Point of sale POS bookstore software, Point of sale POS parts and services software, Plexis Software Plexis POS, Visual Retail Plus, TokenWorks Magnetic Card Reader
- Data base user interface and query software: Gift registry software, FileMaker Pro, Microsoft Access
- Accounting software: Sage 50 Accounting, Intuit QuickBooks
- Electronic mail software: Microsoft Outlook, IBM Notes
- Enterprise resource planning ERP software: Oracle PeopleSoft, SAP