Operational Clinical Practice Leader

4 weeks ago

Toronto, Canada University Health Network Full time

**JOB POSTING #926433**

**Position: Operational Clinical Practice Leader**
**Site: Toronto**
**Department: Altum Health**
**Reports to: Site Manager**
**Status: Temporary Full-time (12-month contract)**

Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Oshawa, Mississauga, Vaughan, Brampton and Scarborough). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers.

At Altum Health, we believe in providing “The Right Care. Always.” by offering client-centered services that address the physical, psychosocial, and behavioral issues related to injury or illness. We actively participate in outcomes data collection, analysis and reporting, continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers.

Altum Health is currently recruiting an energetic and well-organized** OPERATIONAL CLINICAL PRACTICE LEADER** to support our KDT MSK Clinic and treatment teams with expertise in Treatment Streams, particularly WSIB streams. The Clinical Practice Leader performs activities to facilitate the effective functioning of various programs in Altum Health at University Health Network. The Clinical Practice Leader works with and supports program staff, the management team, administrative coordinators, and other Practice Leaders.

**JOB RESPONSIBILITIES**:

- Assists with clinical resource management for approved time-off, vacation and other requests for staff and ensures adequate staff coverage to meet workload needs
- Monitor, analyze, assess and implement change initiatives related to defined KPI’s
- Monitoring access to Assessment and Treatment services and problem-solve to create additional access/capacity when needed, including liaising with other Sites as appropriate/needed
- Problem solving with clinical team regarding client care
- Identifies opportunities and implements change initiatives for operational process improvement in conjunction with the Manager
- Support implementation of performance improvement plans in conjunction with Manager
- Yearly clinical competency evaluation of all clinicians at Site
- Assist in recruitment activities at the discretion of the Manager
- Demonstrate understanding of volume targets as it relates to budget and adjust strategy in order to compensate for varying referral or treatment volumes
- Conducting regular 1:1 meetings with clinical team members as well as running rounds, participating in site meetings, etc.
- Clinical triage of incoming referrals as needed
- Covering for Manager as required

**QUALIFICATIONS**:

- A regulated health care professional with academic qualifications from a recognized university
- Registered with the appropriate regulatory College of Ontario
- Three (3) years’ experience required in the provision of acute rehabilitation services
- Three (3) years leadership experience preferred
- Supervisory and teaching experience is required
- Experience working with WSIB Specialty Programs
- Knowledge of all Altum Health product lines
- Ability to influence, mentor & motivate others
- Ability to multi-task, and work a fast-paced and changing environment
- Excellent written and verbal communication skills
- Excellent time management and organizational skills
- Ability to develop, implement and monitor a quality management programs
- Compliance with legislation outlined in Regulated Health Professions Act (1991)
- Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

**POSTED DATE: November 13, 2023 CLOSING DATE: UNTIL FILLED**

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.
UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted

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