Project Support Manager
4 weeks ago
Salary range: The salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.
All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Project Support Manager provides project management oversight and support services to FHA clients across a specified group of projects.
The Project Support Manager provides project management services to Fraser Health (FH) clients in the areas of strategic business systems planning, business process design and information management; develops plans and strategies to deliver organizational and enterprise-wide initiatives from initial idea stage to implementation and leads the processes to realize business and operational benefits for the client group; consults with stakeholders and other client groups to implement overall IM strategic direction by supporting the Informatics Council and Steering Committees.
The Project Support Manager leads enterprise-wide projects and other major organizational initiatives including managing timelines and resources, facilitating transition and change management, coordinating the procurement and management of external services and the management of assigned staff; develops standards for project practice and governance, measures compliance with existing processes and procedures, supports and complements the activities to ensure current and continually improving project oversight and outcomes.
**Responsibilities**:
- Manages and maintains the Health Informatics & Information Technology (HIIT) project inventory.
- Oversees the Performance Management process for assigned HIIT projects. Manages enterprise-wide projects and/or major organizational initiatives through the project management lifecycle using standard methodologies by developing related plans, identifying financial implications, ensuring financial requirements are met and formulating change management strategies.
- Maintains project standards for quality, transparency, and governance according to the Project Management Office Project Lifecycle. Works with Project Management Office team engaged in setting and maintaining standards for project practice; researches, designs, develops and implements tools and processes informed by industry best practice; keeps current of FH's requirements for project standards to ensure current and continually improving project delivery.
- Supports Project Teams in planning and development according to the Project Management Office Project Lifecycle. Ensures that all projects follow the Project Management Office Project Lifecycle as mandated by executives. Works with the Project Sponsor and stakeholders by monitoring and reporting on all project phases to ensure project success and overall quality of implemented solutions; provides updates on project status and related project aspects and advises Project Sponsor of project issues requiring immediate attention and/or intervention.
- Clarifies and manages the scope of projects by defining the contract deliverables to achieve targeted outcomes and ensure project requirements are achieved in a timely manner within defined financial and resource guidelines; reviews and ensures compatibility and consistency with existing enterprise architectural and FH standards and alignment with FH Strategic Plans.
- Provides support in the development of the project budget; monitors progress against project objectives, produces periodic reports and discusses project progress with operational executives once project budget has been approved.
- Manages and assembles projects teams by identifying resources, assigning responsibilities and developing project timelines and/or milestones to facilitate the successful completion of project activities and deliverables; provides guidance/direction to assigned Portfolio Managers on project management duties, budget management and/or technical issues; identifies project risks and develops plans to mitigate identified and related project risks.
- Monitors project delivery performance against defined project plans; ensures project completion by facilitating post-implementation evaluations and measuring key outcomes against projected outcomes and assessing the performance of
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