Vendor Manager Ii

4 weeks ago

Ottawa, Canada TD Bank Full time

**Work Location**:
Ottawa, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
Procurement & Sourcing

**Pay Details**:
$76,800 - $115,200 CAD

CUSTOMER
- Own the management of Third Party Business Arrangements through all stages of the TPML, in alignment with relevant Third Party frameworks, policies and standards
- Initiate intake via a Sourcing Request and follow the TPRA process
- Set up and onboard Third Parties post contract execution including the implementation of the governance structure and interaction models between key TD and Third Party stakeholders
- Understand the financial terms of a Business Arrangement and monitor a Third Party's financial health to mitigate risk related to costs and services
- Collaborate with internal stakeholders to support business needs by delivering a transition or termination of a Third Party
- Support Lead VMOs in consolidating an enterprise view of the relationship with the Third Party in support of the Accountable Executive
- Maintain strong relationships with internal stakeholders
- Ensure integrity in dealing with Third Parties, complying with TD's Expense Policy, Enterprise Procurement Policy, Vendor Management Policy and Code of Conduct and Ethics
- Focus on continuous improvements to facilitate entering into Third Party Business Arrangements and promote effective delivery

SHAREHOLDER
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Manage Third Party Business Arrangements through all stages of the TPML, in alignment with relevant frameworks, policies and standards
- Monitor, analyze and report a Third Party's performance through delivery against SLAs, SLOs, KPIs or other contractual commitments
- Identify issues and monitor trends with a Third Party in a responsive manner, to reduce risk in alignment with TPRM Policies and related Standards
- Document Third Party risk issues, as per the TPRM Issues Management process and standards, escalate issues as appropriate, and partner with Third Party to develop a remediation plan to drive resolution
- Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
- Conduct meaningful analysis at the functional level using results to draw conclusions, make recommendations, assess the effectiveness of programs or practices
- Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
- Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH
- Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
- Integrates the broader organizational context into advice and solutions within own area
- Has some industry knowledge and can build an understanding of the industry, competition and the factors that differentiate the organization
- Applies best practices to implement process, product or service improvements
- Supports projects of moderately to complex risk and resource requirements; may lead end-to-end processes or functional programs
- Contributes to setting standards within area of expertise
- Supports complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
- Impacts a range of functional programs and operations across own and related teams
- Interprets guidelines, standards, policies and results of analysis to inform decision making at senior

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