Team Lead

2 weeks ago

Toronto, Canada Queen's Cross Food Hall Full time

**Company Description**
COMING SOON A fresh culinary experience is coming to CF Toronto Eaton Centre with the arrival of Queen’s Cross, a new chef-driven dining concept created in partnership with Oliver & Bonacini Hospitality (O&B). Slated to open in spring 2024, Queen’s Cross will transform 19,000 square feet of the south side of the shopping centre into a modern-day food emporium with seating to accommodate 300 guests. Featuring a carefully curated collection of 15 unique food stalls along with a bar and café, the new concept offers exciting, high-quality and meaningful food experiences that reflects the diversity and vibrancy of downtown Toronto.

Team leads play a crucial role in the operation and success of a food hall by providing support to both the managers and the broader team. Their responsibilities encompass a range of tasks that ensure the food hall operates smoothly and efficiently. They monitor food and quality presentation and possess a strong knowledge of menu items to answer questions when required. The leads are vital for maintaining operational efficiency, ensuring customer satisfaction, and supporting the staff within a food hall. Their multifaceted role requires them to be adaptable, communicative, and capable of leadership, all of which contribute to the smooth running of the food hall.
- **
Supporting Managers**: Team leads act as a bridge between the management team and the hourly employees. They assist managers in implementing policies, procedures, and ensuring that the team adheres to them.
- ** Overseeing the Food Hall**: This involves supervising the day-to-day operations to ensure that all tasks are completed effectively. Team leads monitor the workflow, delegate tasks as necessary, and step in to help or make decisions when needed. They ensure that the food hall maintains high standards of service and customer satisfaction.
- ** Ringing in Orders and Taking Payments**: Team leads directly engage with customers by taking orders and processing payments. This role requires them to be knowledgeable about the menu, promotions, and payment systems. Their direct interaction with customers also places them in a prime position to address any concerns or queries customers may have, enhancing the overall customer experience.
- ** Food Prep**: Responsible for assisting in the preparation and washing of ingredients, ensuring all foods are prepped according to specifications, and maintaining the highest standards of cleanliness and safety in the kitchen.
- ** Maintaining Cleanliness**: A clean and well-maintained food hall is essential for customer satisfaction and adhering to health and safety regulations. Team leads ensure that cleaning schedules are followed, and sanitation standards are met both in the dining area and the kitchen. They might organize cleaning tasks among staff members and inspect the space regularly to maintain a high level of cleanliness.
- ** Problem-Solving and Crisis Management**: Team leads often handle unexpected issues that arise, such as customer complaints and staffing shortages. They need to be proactive, think on their feet, come up with immediate solutions, and communicate effectively with both staff and customers to resolve problems swiftly.
- ** Training and Development**: Although more commonly a managerial task, team leads often assist in training new staff members. They help new employees understand their roles, learn about the food hall's procedures, and adapt to the working environment. They also play a part in ongoing staff development, offering guidance and feedback to help team members improve their skills.

**Qualifications**
- Minimum 1 year experience (preferred)
- Knowledge of service standards and high attention to detail
- Strong leadership and management skills
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and the ability to multi-task
- Strong oral and written communication skills
- Ability to maintain a level of professional urgency and momentum
- Available to work evenings, nights and weekends
- Smart Serve Certification a requirement

**Additional Information**

**Oliver & Bonacini's Diversity Commitment**

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

  • Team Lead

    Found in: beBee jobs CA - 1 week ago

    Toronto, Ontario, Canada Oliver & Bonacini Full time

    Team leads play a crucial role in the operation and success of a food hall by providing support to both the managers and the broader team. Their responsibilities encompass a range of tasks that ensure the food hall operates smoothly and efficiently. They monitor food and quality presentation and possess a strong knowledge of menu items to answer questions...

  • Team Lead

    Found in: Talent CA C2 - 7 days ago

    Toronto, Canada Centre for Addiction and Mental Health Full time

    Position Description Reporting to the Manager of WSFU/SOTU, and working collaboratively with the Complex Care and Recovery practice leadership group, the Team Lead supports the Manager to anticipate needs of the inpatient unit over time and collaborates with the unit’s interprofessional team to provide effective coordination of...

  • Team Lead

    Found in: beBee S CA - 2 weeks ago

    Toronto, Canada Roots Full time

    WHAT WE’RE LOOKING FOR? The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and...

  • Electrical Sub-contractor

    7 days ago

    Toronto, Canada LEAD Construction Full time

    We are a fast paced commercial/industrial Electrical Contracting Company seeking key personnel to fill a sub contract position. We are not looking for someone to lead and take on an entire project, but must be able to be instructed on day to day projects and able to carry out the job until completion. You are responsible to have hand tools,drill and saw. We...

  • Team Lead

    Found in: beBee S CA - 2 weeks ago

    Toronto, Canada Ombudsman Ontario Full time

    Are you a dynamic leader with a passion for driving organizational excellence and innovation? The Labour Relations Solutions Division (LRSD) of the Ministry of Labour, Immigration, Training and Skills Development (MLITSD) is looking for Team Leads to spearhead transformative initiatives. As a Team Lead, you will play a pivotal role in shaping our...

  • Team Lead

    Found in: Talent CA C2 - 1 week ago

    Toronto, Canada Frank and Oak Full time

    Designed in Canada. Made for good living. We’re dedicated to providing our customers with purposeful designed products, made sustainably while upholding strong social values of equality and inclusion. JOB SUMMARY – TEAM LEAD Reporting to the Store Manager, you will be responsible for representing the brand of Frank And Oak, leading an engaging and...

  • Team Lead

    Found in: beBee jobs CA - 2 weeks ago

    Toronto, Ontario, Canada Ombudsman Ontario Full time

    Are you a dynamic leader with a passion for driving organizational excellence and innovation? The Labour Relations Solutions Division (LRSD) of the Ministry of Labour, Immigration, Training and Skills Development (MLITSD) is looking for Team Leads to spearhead transformative initiatives. As a Team Lead, you will play a pivotal role in shaping our...

  • Team Lead

    17 hours ago

    Toronto, Canada Ministry of Health Full time

    We require your policy experience and leadership skills to lead high priority policy and program initiatives within Ontario's health care system. Consider this role in the Research, Analysis and Evaluation Branch where you will play a leadership role in developing and implementing policy frameworks and strategic action plans for the province. **About...

  • Team Lead

    Found in: beBee jobs CA - 14 hours ago

    Toronto, Ontario, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value.How we work...

  • Team Lead

    Found in: beBee S CA - 11 hours ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Team Lead

    16 hours ago

    Toronto, Canada Chica's Chicken Full time

    Chica's Chicken is hiring for its new location in the Annex! We're a family-owned, Michelin-awarded restaurant located in Toronto. We're looking for a reliable, organized, and experienced team lead to join our team. This is a great opportunity for an individual who enjoys working with others in a fast-paced environment. We will be open as of mid November....

  • Team Lead

    6 days ago

    Toronto, Canada vpi inc. Full time

    VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and...

  • Merchandising Team Lead

    4 days ago

    Toronto, Canada Humber College Student Full time

    Join our team as a Merchandiser Team Lead, taking charge in a direct store delivery environment where you'll lead a team of frontline professionals to merchandise orders for key customers. This role is your chance to make an impact in a fast-paced setting, showcasing your expertise in merchandising principles and team leadership.

  • Clinician Team Lead

    1 hour ago

    Toronto, Canada Stella's Place Full time

    NEW POSITION: Team Lead-Clinical Programs Job Description/Posting POSITION TITLE: Clinician Team Lead LOCATION: 54 Wolseley Street, Toronto, ON - Hybrid Position APPLICATION CLOSING DATE: SALARY: $75,000/year ABOUT US: Mission: Partnering young adults and professionals to provide a collaborative, innovative model of mental health services. Vision:...

  • Team Lead, Credit

    17 hours ago

    Toronto, Canada HomeEquity Bank Full time

    WHO WE ARE HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse...

  • Team Lead

    4 days ago

    Greater Toronto Area, Canada Windar Merchandising Inc Full time

    We are seeking to grow our team.We are seeking Team leads for the Greater Toronto area The basic information: You will primarily work 4-5 shifts each week. Our shifts are Daytime shifts with either a 6am or 7am start time) Uniform and PPE will be supplied as needed. Safety footwear required.(not supplied) Must be able to fully execute planograms instore...

  • Sales Team Lead

    6 days ago

    Toronto, Canada Quark Expeditions Full time

    Quark is part of the Travelopia group which is one of the world’s leading specialist travel groups providing customers with a diverse range of unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and sporting based school trips,...

  • Team Lead, Implemetations

    7 days ago

    Toronto, Canada Modern Campus Full time

    **Who we are** Modern Campus empowers 2,000+ higher education institutions to thrive when transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt, and administrative complexity. The Modern Campus learner-to-earner lifecycle platform power solutions for web content management, conversational text...

  • Station Team Lead

    60 minutes ago

    Toronto, Canada API ALARM INC. Full time

    a.p.i. ALARM INC is a leading provider and integrator of security technology, since 1983 a.p.i. ALARM INC has exceeded the standards set out by the Underwriters Laboratories of Canada, providing security and peace of mind to over one million Canadians from Coast to Coast. Our Monitoring Centre Team Leaders are at the heart of our business, they are...

  • React Team Lead

    17 hours ago

    Toronto, Canada Smooth Commerce Full time

    **Reporting Structure**: - Reports To: Software Development Manager - Working Relationships: Collaborate closely with the Product & design team and other Development Teams (backend, iOS and Android) **About Smooth Commerce**: As a dynamic B2B SaaS platform, Smooth Commerce specializes in first-party white label web and app digital ordering, customer...