Team Lead, Client Experience

2 weeks ago


Richmond Hill, Canada Sephora Full time

**Job ID**: 232448

**Store Name/Number**: ON-Hillcrest (0856)

**Address**: 9350 Yonge St Suite B021, Richmond Hill, ON L4C 5G2, Canada (CA)

**Full Time/Part Time**: Full Time

**Position Type**: Regular

**You’ll love working here**
The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
- ** Client Experience. **Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
- ** Embracing Innovation. **Support all World selling cast being properly trained in all Client Interactive Technology.
- ** Event Management. **Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- ** Performance Assessment & Development. **Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
- ** Entrepreneurial Spirit. **Demonstrate a strong understanding of the store’s sales performance and business opportunities.

**We’d love to hear from you if**
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.


  • Team Lead

    8 hours ago


    Richmond Hill, Ontario, Canada AtkinsRéalis Full time

    Job DescriptionTeam Lead - Geospatial & GISThis role offers a hybrid work environment and can be based at any of our offices in BC, Alberta, Saskatchewan or Ontario.Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.Our vision is to be the premier engineering...

  • Team Lead

    3 weeks ago


    Richmond Hill, Canada Healthy Planet Full time

    **Team Lead** We’re looking for a dynamic Team Lead Health Consultant who embodies awesomeness and knows how to lead by example. You bring a strong background in retail sales, leadership and a passion for natural wellness to the team. Our dynamic and talented Team Lead Health Consultants leverage their leadership skills, retail sales background and...


  • Richmond Hill, Ontario, Canada EssilorLuxottica Full time

    LensCrafters - Team LeadDate: Apr 23, 2024Brand: LensCraftersLocation:Richmond Hill, ON, CA, L4C 5G2Requisition ID: 843972Store # : LensCraftersPosition: Part-TimeTotal Rewards: Benefits/Incentive Information )At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.By joining our...


  • Richmond Hill, Canada Paladin Security Full time

    Security Team Lead Mackenzie Hospital **Position**:Security Team Lead **Site**: Mackenzie Hospital **City**: Richmond Hill, ON. **Status**:Full-Time **Hours**:Rotating Continental (0700-1900/ 1900-0700 hrs.) **Pay Rate**:$21.22 Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients...


  • Richmond Hill, Canada EssilorLuxottica Full time

    Requisition ID:  843972  Store # : 000904 LensCrafters  Position: Part-Time Total Rewards:  At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this. By joining our team, you'll learn about the optical industry while developing the customer service and sales...


  • Richmond Hill, Canada Sephora Full time

    **Job ID**: 248372 **Store Name/Number**: ON-Hillcrest (0856) **Address**: 9350 Yonge St Suite B021, Richmond Hill, ON L4C 5G2, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora...


  • Richmond Hill, Canada Compugen Inc Full time

    **Job Title** - Team Lead, Service Parts **Vacancy No** - VN6300 **Work Location** - Richmond Hill, ON **Job Details** **Position**: Service parts Team Lead**Location**: Richmond hill **About Compugen** Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and...


  • Richmond Hill, Canada Sephora Full time

    Job ID: 248372 Store Name/Number: ON-Hillcrest (0856) Address: 9350 Yonge St Suite B021, Richmond Hill, ON L4C 5G2, Canada (CA) Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include...

  • Stage Experience Lead

    22 hours ago


    Richmond Hill, Canada Sephora Full time

    Job ID: 248372 Store Name/Number: ON-Hillcrest (0856) Address: 9350 Yonge St Suite B021, Richmond Hill, ON L4C 5G2, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You'll love working here… The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include...


  • Richmond, Canada CARO Analytical Services Full time

    **CARO Analytical Services **is an employee-owned environmental and food laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting the...


  • Richmond Hill, Canada LightBox Full time

    At LightBox, we strive to not only equip confident, data-driven decisions across sectors, but to also enrich lives by bringing people, information, and technology together. As a company with a wide range of clients, we believe a diverse workforce is crucial to success. Our commitment to inclusion across race, gender, age, religion, identity, and experience...


  • Richmond, Canada Graymont Full time

    **Job Brief**: Graymont is seeking an Accounts Receivable Team Lead to lead and support a team of AR Credit and Collections Specialists and support the AR supervisor at Graymont's newly renovated Richmond, BC office working a hybrid work model. Canada - Hybrid - Richmond, BC **Accounts Receivable Team Lead** Graymont is hiring an Accounts Receivable Team...


  • Richmond, Canada Herbaland Naturals Full time

    Job Title: E-Commerce Team Lead Location: 12340 Horseshoe Way, Richmond, BC V7A 4Z1 Herbaland is a leading manufacturer of Plant-based nutrition for a better planet. We are excited to announce we are seeking an experienced E-commerce Specialist to join our team. Herbaland’s culture is inclusive, sustainable, and community based, where we are dedicated to...


  • Richmond Hill, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...


  • Richmond Hill, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...


  • Richmond Hill, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...


  • Richmond Hill, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...

  • Construction Lawyer

    2 weeks ago


    Richmond Hill, Canada Cartel Inc. Full time

    Company Description: At Cartel Inc., we specialize in connecting talented legal professionals with top law firms and corporate legal departments across Canada. With over 30 years of experience in legal recruitment, we pride ourselves on our personalized approach and dedication to finding the perfect fit for both candidates and clients. Job Description: ...


  • Richmond Hill, ON, Canada 360°kids Full time

    Team Lead, Youth Employment Programs (Every Bite Matters) Newmarket, ON, Canada ● Richmond Hill, ON, Canada Req #261 Thursday, April 4, 2024 360 Kids are looking for a Team Lead to lead, execute and oversee the day to day operations of our Youth Employment Programs. Team Lead duties include specific focus on Every Bite Matters (EBM) and New market Youth...


  • Richmond Hill, Canada Magickwoods Inc Full time

    This role is an exciting opportunity to work for a thriving global kitchen & bath cabinetry company with 30 years in the business. We are looking for a driven Lead Sales Professional to oversee sales and operations for our new GTA showroom. The Lead Sales Professional will take ownership of showroom appearance by maintaining and upholding merchandising,...