Financial Service Representative

2 weeks ago

Comox Valley, Canada First Credit Union Full time

**Location: Comox Valley (available to work at the Cumberland/Courtenay/Union Bay and Bowser Branches)**

**Financial Services Representative**

Be one of the many First Credit Union team members who say, “I love my job” - this resonates in our 5-star rating on Glassdoor and our standing as one of B.C.’s Top Employers. First Credit Union is a financial co-operative with branches in eight communities across the south coast of B.C., focused on the financial, social, and environmental well-being of our members and the communities we serve.

**This is a casual position supporting coverage for several branches in the Comox Valley area, including our Courtenay, Cumberland, Bowser, and Union Bay Branches.**

**Major Responsibilities**:

- Providing an exceptional member experience by proactively engaging with members to understand and meet their immediate day-to-day banking needs by identifying the products and services that will benefit them.
- Completing financial transactions such as deposits, withdrawals, bill payments and/or other account transactions accurately and efficiently
- Transforming the member experience by educating them on our mobile tools and resources.
- Assisting and backing-up other team members and completing other duties as assigned.

**Required Experience, Knowledge, Skill, and Ability**:

- High School Diploma (preference will be given for post-secondary education).
- 1-3 years’ experience in the financial, retail, or hospitality industry.
- Strong interpersonal skills with a service-oriented focus.
- Knowledge of deposit and lending products and services preferred.
- Effective listening skills.
- Successful relationship building skills.
- A positive attitude towards teamwork and cooperation.
- Strong oral and written communication skills.
- Accuracy and attention to detail.
- A proven ability to perform basic mathematical calculations with or without a calculator.
- Initiative, enthusiasm and a willingness to learn are essential attributes.

**Why work for us?**
- Take advantage of opportunities for career development including continuous training, education support and career planning.
- Embrace our commitment to employee wellness including a comprehensive employee and family assistance program.
- Enjoy a competitive compensation package.
- Be part of a company that is dedicated to making meaningful community impact.

**Who should apply?**

**Job Types**: Permanent, Casual

**Salary**: $23.09-$25.58 per hour

Expected hours: No more than 35 per week

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday
- On call

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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