Multi-channel Operations Analyst
3 weeks ago
Multi-Channel Operations Analyst
Multi-Channel Logistics
In the Multi-Channel Logistics department, Analyst are encouraged to bring ideas forward of what is best in class for the retail, distribution, transportation, and e-commerce areas of business. It also brings a unique opportunity for those who are experts in the field to improve the customer experience, provide incremental financial value to the department and have a direct impact in an ideal day of a shipping experience at Best Buy Canada.
The Multi-channel Ops Analyst is responsible for the proper flow of goods through the facility, supporting the highest fill rate level, and maximizes the efficient processing of put away and replenishment within the Distribution Center. The Multi-Channel Ops Analyst is also responsible for monitoring, slotting of products, analyzing business processes, identifying improvement opportunities and providing support and feedback on implementation of major projects. This includes labor efficiency/cost impact of various process implementations or changes and capacity constraint identification. This position collaborates with Distribution Center (DC) management, Warehouse Management Systems, Inventory Control, and Supply Chain.
As a Multi-Channel Operations Analyst, you will
- Be responsible for the DC slotting portfolio including; SKU slotting, bin maintenance, reporting, auditing, slotting analysis, and slotting optimization.
- Communicate with CHQ and Demand Planners for assistance and or requests.
- Work with operations teams to improve efficiencies and perform detailed data analysis on performance metrics across service.
- Find optimization opportunities in existing business processes by utilizing Lean Six Sigma principles.
- Gather project requirements by working with other members of the Engineering team and other stakeholders.
- Work with a range of stakeholders throughout Best Buy Canada to understand and model business processes.
We hope you are passionate about
- Innovation - as a tech company we are constantly changing and evolving; an openness and willingness to embrace change is critical
- Logic and critical thinking - we’re largely a data driven company so consideration of all angles and viewpoints is vital
- Having fun while being the best - we work hard but play harder.
The experience we need
- Bachelor’s Degree in Engineering, Mathematics, Logistics or related field
- Lean & Six Sigma Green belt preferred
- Advanced proficiency on data analysis tools (MS Excel, PL/SQL)
- Project Management Experience is an asset
We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology
9200 Airport Road, Brampton, ON L6S 6G6
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