Key Holder

Work Term: Permanent
- Work Language: English
- Hours: 12 to 28 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Work setting**:

- Urban area
- Retail business
**Tasks**:

- Assign sales workers to duties
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Train workers in duties and policies
- Stock shelves and display areas
- Prepare requisition orders to replenish stock
- Perform opening and closing activities
- Operate cash register
- Balance cash and complete balance sheets, cash reports and related forms
- Stock shelves and clean counter area
- Clean and maintain work space
- Handle cash transactions
- Clean work area
- Sweep, mop, wash and polish floors
**Supervision**:

- 3-4 people
- Grocery clerks and shelf stockers
- Retail salespersons and sales clerks
**Computer and technology knowledge**:

- Point of sale system
- Interac machine
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Combination of sitting, standing, walking
- Walking
- Attention to detail
- Standing for extended periods
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?