Service Advisor

2 weeks ago

Scarborough, Canada Somerville Auto Group Full time

**Experience the Somerville difference for your career**

**Service Advisor - Heavy & Light Trucks - Scarborough**

Join our growing, forward-thinking team For over 60 years, Somerville has been a name that represents integrity and quality in the transportation industry. Our highly trained sales and service teams have earned a credible reputation through their unwavering commitment to customer service excellence. We are deeply rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. We focus on caring about people, working together, and teamwork.

**As a Somerville Hino Service Advisor, you are a consummate frontline customer relations and service sales professional. You will go to great lengths to ensure the satisfaction of your customers by addressing vehicle related problems, meeting pre-determined service sales objectives and delivering accurate performance in all of your administrative activities. Above all, you are fully committed to getting our customers back on the road and keeping them there**

Professionals looking for personal & professional growth that ties into a long lasting career with mobility opportunities will find that within our Somerville Auto Group organization.

What else makes you a great fit for this role? You can:

- Maintain a high level of customer satisfaction while selling the proper repairs/ services to meet clients perceived needs.
- Present a service menu of recommended maintenance services to each client and persuade the client to perform the necessary maintenance services.
- Provide accurate parts and labour quotes to clients as well as appropriate timelines for work completion.
- Professionally answer service line calls.
- Work closely with repeat customers and oversee their accounts.
- Coordinate and monitor service jobs assigned on an ongoing basis.
- Liaise between shop/technician/customer for best results and maximum efficiency.
- Maintain documentation including PO’s, invoices, work orders, reports, etc as per SOP’s.
- Communicate monthly service reminders.
- Ensure the shop is maintained with a clean, orderly, safe and professional look at all times.
- Cold call customers for new business and input their information in the CRM for tracking.

Somerville is committed to personal development for all team members who have the motivation and attitude to evolve. We promote diversity and inclusion and respect the rights of every individual to work to their highest potential, free of discrimination.

You’ll bring:

- A high school diploma or post-secondary education.
- Truck Service Advisor experience in a dealership environment (preferred).
- At least 1 year sales experience - previous experience in a truck or automotive dealership or aftermarket environment is preferred.
- Ability to use and learn company-provided software.
- Ability to work independently and self motivated
- Strong commitment to delivering excellent customer service.

Culture Matters. We are a family-owned business that cares about one another as much as we care about our customers At Somerville your voice will be heard, as we are always looking for ways to improve and innovate. We believe in: "May the best idea win.” Employee Surveys & Bi-Annual reviews allow for ample communication and feedback outside of regular day to day operations. We support work-life balance and support our team members accordingly.

You’ll receive:

- A great work environment, with an active social club and events such as a pre long
- weekend BBQ’s
- Competitive salary and bonus plan, plus professional development to help you grow with us
- Excellent Health and Dental Benefits, including an Employee Assistance Program.
- Vision care.
- Your birthday off, with pay
- Fun Company Social Events
- Work-Life Balance - Regular working hours: Monday to Friday, 9:00am - 5:00pm (although occasional overtime may be required).
- A fulfilling career where you can relate to and engage with an incredible team.
- Opportunity to advance within a family owned and operated company.

  • Service Advisor

    2 weeks ago

    Scarborough, Canada BDS FLEET SERVICE Full time

    **WE ARE GROWING** At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes. Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company...

  • Service Advisor

    4 weeks ago

    Scarborough, Canada BDS FLEET SERVICE Full time

    **WE ARE GROWING** At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes. Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company...

  • Automotive Service Advisor

    4 weeks ago

    Scarborough, Canada Traditions Auto Service Full time

    We are an independent repair shop located in Scarborough that services all makes and models of vehicles. We have had the pleasure of doing what we love for over 20 years and know that our continued success is dependent on having people like you on our team. We are looking to grow our front-line counter staff with the addition of a full time Service...

  • Automotive Service Advisor

    4 weeks ago

    Scarborough, Canada BDS FLEET SERVICE Full time

    **WE ARE GROWING** At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes. Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company...

  • Service Advisor

    2 weeks ago

    Scarborough Village, Ontario, Canada BDS FLEET SERVICE Full time

    WE ARE GROWINGAt BDS Fleet Service, we are a turnkey fleet solution for fleets of all sizes.Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company and play a...

  • Automotive Service Advisor

    2 weeks ago

    Scarborough Village, Ontario, Canada Traditions Auto Service Full time

    We are an independent repair shop located in Scarborough that services all makes and models of vehicles. We have had the pleasure of doing what we love for over 20 years and know that our continued success is dependent on having people like you on our team.We are looking to grow our front-line counter staff with the addition of a full time Service Advisor.As...

  • Automotive Service Advisor

    2 weeks ago

    Scarborough Village, Ontario, Canada BDS FLEET SERVICE Full time

    WE ARE GROWINGAt BDS Fleet Service, we are a turnkey fleet solution for fleets of all sizes.Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company and play a...

  • Service Advisor

    4 weeks ago

    Scarborough, Canada Scarboro Mazda Full time

    **Want to be a part of something special?** Scarboro Mazda aims to be the trusted dealer in Scarborough and the greater Toronto area. At Scarboro Mazda, we continually strive to do things differently to ensure a unique and enjoyable experience for our customers. At our dealership, be part of our team and love coming to work. **Scarboro Mazda **is a leading...

  • Service Advisor

    4 weeks ago

    Scarborough, Canada Scarboro Mazda Full time

    **Want to be a part of something special?** Scarboro Mazda aims to be the trusted dealer in Scarborough and the greater Toronto area. At Scarboro Mazda, we continually strive to do things differently to ensure a unique and enjoyable experience for our customers. At our dealership, be part of our team and love coming to work. **What we are looking...

  • Service Advisor

    3 days ago

    Scarborough, Canada Agincourt Mazda Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Service Advisor **to join the team at **Agincourt Mazda**. - Have experience as an automotive service advisor - Enjoy meeting new people and building relationships - Have no Management experience but an "open" mind and...

  • Service Advisor

    1 week ago

    Scarborough, Canada Agincourt Mazda Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Service Advisor **to join the team at **Agincourt Mazda**. **ABOUT US** Dilawri Group of Companies represents 80 dealerships nationwide with 21 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on success...

  • Service Advisor

    1 week ago

    Scarborough, Canada Scarboro Mazda Full time

    Scarboro Mazda has an immediate requirement for an experienced Service Advisor to join our successful dealership in Scarborough. In this key role, you will be responsible for promptly greeting customers in a friendly and professional manner and determining their service or repair needs, recommending maintenance, diagnostic and repair services to satisfy...

  • Service Advisor

    2 months ago

    Scarborough, Canada Formula Honda Full time

    **The Need** Formula Honda, a part of Drive Autogroup is looking to hire an experienced Service Advisor. The Service Advisor is a key member of the Service team responsible for coordinating the service process and experience by assisting customers. Our Company is looking for an individual who takes pride in their work, is organized, reliable, and passionate...

  • Service Advisor

    2 months ago

    Scarborough, Canada Morningside Nissan Full time

    **The Need** Morningside Nissan, a part of Drive Autogroup is looking to hire a Service Advisor. The Service Advisor is a key member of the Service team responsible for coordinating the service process and experience by assisting customers. Our Company is looking for an individual who takes pride in their work, is organized, reliable, and passionate about...

  • Service Advisor

    2 weeks ago

    Scarborough, Canada Morningside Nissan Full time

    **Drive Autogroup** We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us. We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive...

  • Service Advisor

    2 weeks ago

    Scarborough, Canada Formula Honda Full time

    **The Company - Drive Autogroup** We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us. We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as...

  • Service Advisor

    2 weeks ago

    Scarborough, Canada International Automotive Group Full time

    **Drive For Excellence **International Auto Group (IAG) **boast seven dealerships across the GTA which encompasses 10 legendary brands. IAG is seeking an enthusiastic, confident, positive, self-motivated team member who is looking to embark on an exciting career at **Scarborough Mitsubishi as a Service Advisor **. We are looking for an individual who is...

  • Service Advisor

    1 week ago

    Scarborough, Canada Hogan Chevrolet Buick GMC Limited Full time

    Hogan Chevrolet has a current opening for an appointment coordinator. About the job: - Perform inbound and outbound calls to schedule service appointments - Review service history and required maintenance with clients - Confirm with each client the day before the appointment We offer a competitive compensation package and employment benefits. **Salary**:...

  • Automotive Service Advisor

    6 days ago

    Scarborough, Canada Active Green + Ross Full time

    '''Overview: We are seeking a highly motivated and customer-oriented Service Advisor to join our team at our dealership in . As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive repair services. If you have a passion for sales, excellent mechanical knowledge, and enjoy...

  • Automotive Service Advisor

    2 weeks ago

    Scarborough, Canada DISCOUNT TIRE & AUTO CENTRE Full time

    We are looking for a Minimum of 3-5 years experience as a automotive service advisor, with a good communication skills, written and oral. Advise customers on repairs required, maintenance due and provide an estimate. Handle customer inquiries and issues Familiar with the Tires Sizes, Rims Familiar with the Labor guide Exceptional Customer Service Follow-up...