Dental Receptionist

2 days ago


Markham, Canada Bright View Dental Care Full time

**Job description**

**Key Responsibilities**:

- Schedule and confirm patient appointments in a timely manner.
- Manage appointment calendars for multiple dental providers.
- Ensure efficient patient flow by coordinating patient arrivals, check-ins, and check-outs.
- Greet and assist patients as they arrive at the office.
- Provide excellent customer service by answering patient questions and concerns.
- Remind patients about upcoming appointments and ensure they are well-informed about procedures.
- Maintain and update patient records in the practice management software.
- Ensure all patient information is accurate, confidential, and in compliance with HIPAA regulations.
- Verify patient insurance details and assist with insurance billing.
- Help process claims and communicate with insurance companies to resolve any issues.
- Assist patients with understanding their insurance coverage and payment options.
- Ensure the waiting area and patient rooms are tidy and stocked with necessary supplies.
- Work closely with dentists, hygienists, and dental assistants to ensure smooth office operations.
- Perform general office tasks such as filing, faxing, and scanning documents.
- Ensure compliance with safety and cleanliness protocols in the office.

**Job Type**: Permanent

Pay: $24.00-$29.00 per hour

**Benefits**:

- Dental care
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person

Application deadline: 2025-01-31
Expected start date: 2025-02-01


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