Parts Manager

3 weeks ago

North Vancouver, Canada Mercedes-Benz North Vancouver Full time

**Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you***

**Mercedes-Benz North Vancouver **is currently looking to fill a position of a **Parts Manager.**

**Essential Duties**:

- Ability to establish and maintain good relationships with customers and to exceed their expectations.
- Knowledge of automotive systems.
- Contributes to dealership profitability.
- Generate gross profit in the parts department through the sales of parts and accessories.
- Manage departmental expenses so a net profit is earned monthly.
- Establish and maintain a consumer relations policy regarding wholesale customer follow-up, material return, complaint handling, etc.
- Establish and maintain programs designed to train, develop and motivate department employees.
- Set clear standards for customer handling.
- Establish and maintain an inventory control system that meets the dealership's internal, warranty, retail, and wholesale customer’s needs.
- Establish and maintain purchasing policies including purchase orders, inventory guide figures, order code status, etc.
- Establish and maintain warranty scrap and core handling procedures including storage, documentation, material returns, designated personnel, etc.
- Establish and maintain an inventory storage system to include bin locations, bin numbering, in tags, etc.
- Maintain dealership equipment in effective working condition. Establish equipment maintenance schedules where necessary.
- Advise management on the equipment needed for the department.
- Establish and maintain the shipping/receiving policy with wholesale routes, delivery timetables, check-ins and inspection, etc.
- Use inventory control system processing procedures and management reports that permit prompt, complete, and accurate feedback of the inventory condition (turnover, obsolescence, part aging, guide quantities, lost sales, etc.).
- Establish and maintain a relationship with the factory that results in a sound working arrangement.
- Initiate housekeeping, safety, and security procedures that result in a safe and attractive working environment.
- Maintain catalogs, price schedules, and other technical bulletins that are convenient to employees needing them.
- Establish and maintain good working relations with other departments.
- Prepare for and participate in meetings with management and other departments

**Advantages of the Dilawri Lifestyle**:

- First hand mentoring from auto industry leaders
- Innovative, exciting work environment
- Employee discounts on vehicle purchases and leases
- Employee discounts on service and parts
- Career growth opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture

**Dilawri Group of Companies** is Canada’s largest automotive group with 75 + franchised dealerships representing 35 + automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, and British Columbia and Washington D.C. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.

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