Event Coordinator

3 weeks ago

Langley, Canada Everything Wine Full time

**POSITION TITLE**:
Event Coordinator

**REPORTS TO**:
Store Manager, Assistant Store Manager & Supervisors at:
Everything Wine Langley - #100 - 19868 Langley Bypass, Langley BC V3A 4Y1

**VISION**

Creating a remarkable experience, as we reinvent the modern wine, beer and spirit experience by bringing excellence and innovation, without compromise.

**CORE VALUES**

**Generosity**

You are generous with your knowledge and time. You make time to go above and beyond with customers and your team. You share candid feedback to help others grow.

**Humanity**

We like people who are just good humans. You understand that we are not in the wine business, we are in the people business. We connect with people through their eyes of a good neighbour. You are known for your authenticity, honesty, integrity and humility.

**Innovative**

We will always be nimble, embrace and drive change, and challenge the status quo. So don’t get too comfortable. We are forward thinkers, obsessed with redefining the experience of our industry, we challenge every assumption, and we will make mistakes along the way. But that is inherent to every innovation.

**Perseverance**

We accept that we are not perfect, and that failure will happen. We are tenacious, but when things don't work, we pivot and embrace these experiences as information that will guide us forward. We believe in a test and learn environment and remain curious. How you inspire and impact your team drives our company's success and is your number one job.

**KEY ACCOUNTABILITIES**:

- To provide an unforgettable experience for all our customers whether it be in-store, over the phone, at the tasting bar, or during events
- Organizes all in-store events, classes and assists with tastings including set up, take down, food, promotional items, tickets and samples
- Creates and maintains relationships with reps while coordinating with them for events
- Communicates with Head Office to facilitate any initiatives or directives from them and vice versa to ensure EventBrite is up to date
- Utilizing your knowledge and passion for wine, beer and spirits when assisting all customers
- Enthusiastically make all customers aware of current sales, promotions and any upcoming events that may be of interest to them
- Maintains an event catalogue/binder, keeping it organized and accurate
- Works with local businesses and members of the community to drive traffic into the store with partnerships and events
- Complying with all Serving It Right ID laws

**Skills**
Excellent verbal & written communication skills
Critical thinking, problem solving and decision-making skills
Customer service and strong selling skills
Effective Time management skills
Organization and planning skills
Understanding of basic computer/ technology functions and apps
Ability to work in a fast-paced, high volume environment

**Personality Traits**

Welcoming and friendly
Works well with others
High Integrity
Organized
Detail Oriented
Resourceful
Self starting and motivated to contribute
Coachable
Desire to be developed and grow
Creative

**Qualifications**

Event planning experience
2-3 years retail or customer service experience
WSET Level 1 or applicable knowledge of the industry
Serving it Right certificate

**Company Traits**

Inclusive and open minded
People focused
Innovative
Authentic
Collaborative
Growth Oriented

**Job Types**: Full-time, Part-time

Pay: $18.25-$20.45 per hour

Expected hours: 24 - 40 per week

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 2 years (required)
- Special Event planning: 1 year (preferred)
- Liquor Industry: 1 year (preferred)

Work Location: In person

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