Customer Care Associate

4 weeks ago


Hamilton, Canada Precise ParkLink Inc. Full time

**Company Description**:
As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

**Job Summary**:
**Location**:
2 King Street West & 32 James Street, Hamilton, Ontario

**Employment**:
Part Time

**Hours**:
Weekends & Evenings

**Compensation**:
$16.50 per hour

**Qualifications**:

- SKILLS AND SPECIFICATIONS:

- Strong computer skills, must have experience with Window; Microsoft Office Outlook, Excel, Word,
- Must have excellent communication skills
- Fluent in English
- Excellent customer service skills.
- Ability to operate independently as well as in a team._

**Attributes**:

- _Demonstrated ability to solve complex problems_
- _Excellent technical communication skills: ability to explain complex solutions and processes clearly to others_
- _Collaborative and demonstrates strong interpersonal skills_
- _Self-managed while accurately following instructions_
- _Ability to multitask effectively and stay positive and professional under high-pressure, fast-paced environments_

**Job Responsibilities / Duties**:

- Interact and assist customers via intercom or telephone.
- Identify emergency and non-emergency situations on site._
- Cash handling & shift report
- Remotely access Parking control system to troubleshoot and provide level-1 customer support.
- Manage incidents from logging, triaging, routing and escalation of open incidents using incident management software.
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as assigned_

**Hiring Contact**:

- Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process._

**Job Type**: Part-time
Part-time hours: 10 per week

**Salary**: $16.50 per hour

Schedule:

- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Hamilton, ON L8P 1A1: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Hamilton, Canada Precise ParkLink Inc. Full time

    **Company Description**: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job Summary**: The Customer...


  • Hamilton, Canada Precise ParkLink Inc. Full time

    **Company Description**: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job Summary**: The Customer...


  • Hamilton, Canada Precise ParkLink Inc. Full time

    **Company Description**: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job Summary**: The Customer...


  • Hamilton, Canada Precise ParkLink Inc. Full time

    **Company Description**: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job Summary**: The Customer...


  • Hamilton, Canada Precise Parklink Full time

    **Company Description**: As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners....


  • Hamilton, Canada Precise Parklink Full time

    **Company Description**: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job Summary**: The Customer...


  • Hamilton, Canada Precise Parklink Full time

    Company Description: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. Job Summary: The Customer...


  • Hamilton, Canada Precise Parklink Full time

    Company Description: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. Job Summary: The Customer...


  • Hamilton, Canada Precise ParkLink Inc. Full time

    As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job Summary**: The Customer Service Representative...


  • Hamilton, Canada Precise ParkLink Inc. Full time

    **Company Description**: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job...

  • New Home Inspector

    2 weeks ago


    Hamilton, Canada Fortune Customer Care Professionals Full time

    **Contract Work Description** **New Home Inspector** **Introduction** We are seeking individuals to conduct new home inspections who can be described as diligent, honest and interested in learning more about the construction industry. As a member of our team, you will have the opportunity to work with a variety of construction sites in Southern Ontario,...

  • New Home Inspector

    1 week ago


    Hamilton, Canada Fortune Customer Care Professionals Full time

    **Contract Work Description** **New Home Inspector** **Introduction** We are seeking individuals to conduct new home inspections who can be described as diligent, honest and interested in learning more about the construction industry. As a member of our team, you will have the opportunity to work with a variety of construction sites in Southern Ontario,...


  • Hamilton, Canada Precise Parklink Full time

    Company Description: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. Job Summary: Reporting to...


  • Hamilton, Canada Precise Parklink Full time

    Company Description: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. Job Summary: Reporting to...


  • Hamilton, Canada Lastman's Bad Boy Full time

    One of Ontario's finest and most highly successful retail chains with 12 locations, Lastman's Bad Boy is the one stop shop for all your household needs; furniture, mattresses, appliances and electronics. We are famous for our Solid Gold promise: lowest prices, best service, integrity and commitment._ - Originally founded in 1955 by Mel Lastman and reborn in...


  • Hamilton, Canada Emerson Full time

    The Customer Service Associate is an integral part of the Lifecycle Services service model; working nearly every aspect of a customer request. As a Customer Service Associate, you are directly responsible for executing customer parts orders, assisting with workforce planning and service delivery schedules and supporting quality assurance processes. With...


  • Hamilton, Ontario, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Director of Care

    1 month ago


    Hamilton, Canada Arbour Creek Care Centre Full time

    **“How do you live in the moment?”** The **Director of Care** reports to the Executive Director and Provides leadership to the resident care team in all aspects of resident care within established legislative standards and professional standards. Effectively manages human, material, and fiscal resources. In collaboration with the resident care team...


  • Hamilton, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...


  • Hamilton, Canada Savers Full time

    Description Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...