Temporary Receptionist

**Temporary Receptionist II**

**North Ridge Lodge, St. Albert**

**Position Type**:Temporary Part - Time

**FTE**:.70 **Hours Per Pay Period**:52.50

**Hours of Work**:0800h to 1600h **Wage Range**:$23.67 to $25.11

**Closing Date**:August 23, 2023 at 4:00 PM

**Schedule Rotation **_**Week 1: Sunday - 0, Monday - 7.5, Tuesday - 7.5, Wednesday - 0, Thursday - 0, Friday - 7.5, Saturday - 7.5**_
- **Week 2: Sunday - 7.5, Monday - 0, Tuesday - 0, Wednesday - 7.5, Thursday - 7.5, Friday - 0, Saturday - 0**_

More than 850 people call Homeland Housing home. Living in a Homeland Housing community is more than bricks and mortar; it is about creating home, meaningful relationships, and a sense of belonging.

Homeland Housing offers a variety of housing and care options, including independent seniors’ apartments, supportive living, affordable housing for seniors, community affordable housing, and designated supportive living 3 and 4. We serve nine Alberta communities - Westlock, Legal, St. Albert, Morinville, Clyde, Jarvie, Bon Accord, Redwater, and Gibbons.

**Job Role**

Reporting to the **Operations Manager **and/or designate, the Receptionist II carries out administrative tasks while promoting a high standard of customer service, professionalism, and Homeland Housing policies, procedures, rules, regulations, and guidelines.

**Job Duties**

1. Represents the site in receiving residents, staff, and the public in a positive, helpful manner, and demonstrates Homeland Housing's Mission, Vision, and Values;
2. Greets and communicates with residents, guests, staff, volunteers, and visitors in a courteous, professional manner;
3. Answer all incoming calls, and respond to caller's inquiries in a positive, professional manner;
4. Redirect calls as appropriate and take clear, concise messages when required;
5. Maintains a clean, safe, fully stocked, and well-organized reception area;
7. Prepares rent rolls and reconciliations;
8. Assists with resident move-in and move-outs;
9. Prepares and codes invoices, including matching with receiving slips;
10. Prepares or assists in the preparation of purchase orders;
11. Updates resident and employee information and lists;
12. Maintains key and key fob databases;
13. Prepares petty cash and resident trust account reconciliations;
14. Staff scheduling, including on-call responsibilities for scheduling short-notice employee absences;
15. Attends Staff and Workplace Health and Safety Meetings, prepares meeting minutes and agendas;
16. Orders office supplies; and

17. Supports managers and supervisors with project work as time permits.

**Education, Training, and Experience**
- Strong English communication skills are required; both written and verbal;
- High school diploma or equivalent;
- Previous office experience, with solid skills in Microsoft Office;
- Previous experience using YARDI® property management software;
- Previous experience using electronic employee scheduling and timekeeping software;
- Clear Vulnerable Sector - Criminal Record Check;
**Skills and Abilities**
- Ability to establish and maintain effective working relationships with residents and their families, site leadership, and departmental employees.
- Ability to organize and prioritize work, meet schedules and deadlines.
- Ability to anticipate needs and take the initiative to complete work in the absence of direct supervision and constant direction;
- Strong communication skills and professionalism when dealing with residents and the public;
- Effective, respectful verbal and written communication.
- Ability to maintain confidentiality and diplomacy.
- Demonstrates initiative and ability to work with mínimal supervision.
- Ability to demonstrate tact, diplomacy, empathy, and patience in providing quality services to residents; and
- Attention to detail and problem solving.
- Must be responsible for maintaining self-wellness and reduced absenteeism.
- Attention to detail and problem solving.

**Other**

Competition: #HH-HR-REQ 1834

**Job Type**: Temporary Part Time Ending on or before March 24, 2024

Only those selected will be contacted for an interview.

**Job Types**: Part-time, Fixed term contract
Contract length: 7 months
Part-time hours: 26 per week

**Salary**: From $23.67 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Front desk: 2 years (preferred)
- Administrative experience: 2 years (preferred)
- Senior care: 1 year (preferred)

Work Location: In person