Manager, Response Analytics
6 months ago
Requisition ID: 198717
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
In the role of Manager, Response Analytics and Insights, you bring a specialized data science background to cyber-fraud threat management. You provide direct incident support managing tactical analysis in response to account-level attacks. You coordinate and solution rapid data insights to react to complex account-level attacks and direct specialist resources to contain exposure. In addition, you provide key support to prevention and early-detection strategies with other highly skilled cross-domain data and cyber-fraud professionals. You also collaborate with partners in fraud, digital, and cybersecurity operations to ensure appropriate thresholds are set for alerts, and exception reports that prompt early-detection of otherwise large-scale account-level attacks.
**Is this role right for you? In this role you will**:
- Transform data and information into insights that inform tactical response to incidents as well as strategic decision-making.
- Define and track key performance indicators (KPIs) related to incident management. Regularly report on team performance and effectiveness.
- Develop and maintain interactive dashboards to ensure effective situational awareness and visibility to prevention and response metrics.
- Lead future direction on data strategy including: sources, data design, data integrity and data and analytics tools.
- Develop and maintain data models and structures to support advancing capabilities, creating and testing alternative methodologies and analysis techniques.
- Support and encourage the identification and escalation of systemic issues, reoccurring problems, and unrelated threats/vulnerabilities to the appropriate business, risk, or control owners through the team’s Problem Management function.
- Support the build and delivery of a roadmap that creates new capabilities and capacity for early detection and response to cyber-fraud incidents. The capabilities created through this roadmap empower our incident response team, enabling the best visibility, situational awareness, and use-case automation.
- Support defining the expertise, procedures, data, technology, and relationships the Response Analytics and Insights team need to be successful in prevention and early detection of account-level attacks.
- Foster and maintain ongoing team awareness of the cyber-fraud threat landscape, including through certification, continuing professional education (CPE), industry group participation, threat intelligence feeds, and direct research.
**Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**:
- Demonstrated knowledge of incident management, threat-intelligence, customer identity and access management (CIAM), and payment card security (PCI DSS) business functions.
- Related cybersecurity industry certifications (ex. CISSP, CISM, CISA, GCIH, etc.) are an asset.
- One or more relevant data and analytics certifications (ex. Microsoft DP-500, SAS Certified Data Scientist, Microsoft Certified: Azure Data Scientist Associate).
- Bachelor’s degree in computer science, cybersecurity, or similar is an asset.
- Bilingual in Spanish is an asset.
**What’s in it for you?**
- Continuous learning and advancement via workshops with external providers, courses, and conferences.
- Lead strategic projects with a significant impact on business line growth.
- A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience
- Opportunity to work and collaborate with teams and partners across different geographies, enriching professional experience and understanding of global payment markets.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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