Food & Beverage Manager

3 weeks ago

Burnaby, Canada Gateway Casinos & Entertainment Limited Full time

Must be legally allowed to work in a casino (19+) and in Canada.

**Job Type**: Full-Time

The Gateway to Your Future

The Food & Beverage Manager has full responsibility for the financial, operational, customer and human resource objectives of both front and back of house and Hotel operations as applicable. The role will provide critical support to the leadership team in developing and executing strategic, operational and policy initiatives to enhance the financial contribution and effectiveness of Food and Beverage operations.

If you have the experience and skills need for the Food and Beverage Manager position, Gateway would like to hear from you. Join a growing national company that offers a premium benefits package and salary. This is the ideal opportunity for a bar or kitchen expert who wants to boost their career and work in a thriving industry.

We Provide
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends’ discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

Major Responsibilities and Duties:

- Responsible for the profit and loss accountability for food and beverage and hotel operations (as applicable) based on approved board budgets (and forecasts). This includes providing input into the annual budget process and regular re-forecasting throughout the year and weekly profitability reporting for all Food and Beverage outlets.
- Oversees the Food and Beverage operations, and provides assistance where required to the hotel operations, convention services and purchasing departments (at applicable sites).
- Develops and implements initiatives and promotional activities to drive revenue growth in Food and Beverage and the hotel (as applicable) in collaboration with Marketing.
- Develops systems and procedures that achieve higher cost efficiency, particularly labour.
- Works closely with all department managers including casino operations to identify cross marketing opportunities and facility wide promotions.
- Retains guests and enhances guest loyalty through implementation and maintenance of a loyalty retention program.
- Manages recruitment, training and staff development to enhance the strength and effectiveness of staff and managers’ ability to achieve strategic and operational objectives.
- Provides operational leadership and decision making on technical and incident related issues.
- Offers customer service training and guidance to managers and ensures the delivery of operational excellence in customer service for all food and beverage and hotel departments as applicable.
- Maintains a thorough and updated knowledge of company policies and procedures.
- Ensures compliance with food handling requirements and regulations.
- Ensures compliance with provincial regulations including health and safety.
- Ensures scheduled inspections and regular maintenance of equipment is undertaken.
- Works with the corporate food and beverage team and in-house chef in the area of cuisine, menu planning and design.
- Stays informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in the industry.
- Takes on additional responsibilities as required

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it?s like to be on a team that values your vision, skill and energy.

Not the right fit this time? Follow us on our careers social media pages
- #CB_
- Job Requirements/Qualifications:

- Skills, Knowledge and Abilities Required
- Able to implement operational change.
- Proven leadership skills - able to direct and supervise staff and able to promote teamwork.
Business acumen
- Proven costing and pricing techniques
- Experience in menu planning and design
- Excellent written and verbal communication - including ability to write external submissions.
- Strong customer service skills
- Excellent problem-solving skills
- Self-motivated, detail oriented, reliable, punctual, efficient and able to multi-task
- Willing to work reasonable overtime as business needs require.

Experience, Training, Certification and Education (demonstrating requirements):

- Minimum 5 years of food and beverage and/ or hospitality management experience
- Post-secondary education in hospitality management or a related field.
- Recommended Training:
- Serving It Right
- Job Application Process:

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