Lead, Co-design, Engagement and Health Equity

7 months ago

Ontario, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type.- Fully paid medical, dental and vision coverage from your first day- Health care spending account- Premium defined benefit pension plan- 3 personal days and 2 float days annually- Individual contributors start at 3 weeks’ vacation, and 4 weeks at 2 yrs.- Career development opportunities- A collaborative values-based team culture- Wellness programs- A hybrid working model- Participation in- Communities of InclusionWant to make a difference in your career? Consider this opportunity.

Reporting to the Director of and Patient Access & Navigation within the Population Health and Value-based Health Systems portfolio, the Lead, Co-Design, Engagement and Health Equity - Patient Access & Navigation will provide operational support for, and contribute to, the ongoing evolution of the Health811 service and support engagement with Ontario Health Teams (OHTs) related to system navigation work.

Health811 provides a modern, digitally enabled, customer-centered experience that enables Ontarians to: know what publicly funded health care services are available in their communities and across the province and how to best access those services (based on their individual needs); access timely, trusted clinical advice (e.g., symptom assessment and triage) through a variety of channels (e.g., telephone, website, mobile app) and methods (e.g., automation, live chat with a registered health professional); be supported in transitions/referrals to specialized, in-person or virtual services for health concerns or requests that cannot be resolved by Health811; and know that their interactions with the Health811 service will be shared with their primary care provider and other members of the circle of care to support continuity and quality of care once consent is provided.

This service is critical to furthering Ontario Health’s mandate and values and its commitment to engaging and partnering with partners across the health system, including, patients, families, caregivers, health care providers and priority communities. This role and associated deliverables will also be part of a key operational strategy to achieve the broad objectives of Ontario Health Teams (OHTs) and require strategic oversight and innovative solutions to inform health system planning, improve care experiences and health outcomes through quality community, patient and partner engagement and co-design.

Here is what you will be doing:
- Partner Engagement - work closely with external partners and the OH team to support the operations and evolution of Health811. This includes the ability to:
- Lead partner outreach and engagement activities related to Health811 and patient access and navigation services-
- Develop & manage complex relationships between technology & service vendors, healthcare providers, external partners, OH, OHTs and MOH-
- Establish and nurture regional & provincial partnerships to support the implementation of Health811 enhancements-
- Lead and manage the Health811 Partner Advisory Council, comprised of patients, families and health care providers to receive feedback on Health811 releases and enhancements-
- Participate in vendor-led User Advisory committees and engagement sessions to assist with feedback gathering and incorporating UX feedback into Health811 enhancements-
- Responsible for developing, executing, and reporting on comprehensive engagement strategy-
- Develop and deliver structured presentations to increase awareness of Health811 roadmap, activities and value-add to the system-
- Ensure accurate audit trail maintained of all partner engagement and all contact/activities are recorded on a partner database-
- Communicate project and program progress to key constituents, including external partners and at project governance and inter-department forums, as requested, connecting project messaging and reporting to strategies and priority themes-
- Co-Design- Lead the Health811 ideation sessions that support the roadmap process for annual visualization of the development journey for the Health811 process-
- Facilitate ideation sessions and product co-design sessions to support a design-thinking approach with multiple external partners-
- Work collaboratively with the OH Health811 team and the vendor to create a design thinking and leadership dynamic that will ensure outcomes are achieved or exceeded-
- Identify and specify

  • Lead, Eservices Engagement and Adoption

    7 months ago

    Ontario, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Senior Architectural Technologist

    1 month ago

    Ontario, Canada Jordan Station Design Co Inc. Full time

    Job description Technical Design Lead (Remote Option) (November 2024) Jordan Station Design Co Inc. is seeking a well-rounded individual to join our boutique Architectural Design Firm! About Jordan Station Design Co Inc: JSD Co was founded in early 2019 and has quickly become one of the leading Architectural Design firms in the Niagara Region. Our...

  • Lead - System Strategy, Design, Planning and

    4 days ago

    Ontario, Canada Ontario Health Full time

    Want to make a difference in your career? Consider this opportunity! - Reporting to Director, System Strategy, Planning, Design and Implementation, the Lead, System Strategy, Planning, Design and Implementation serves as a resource to the OH North program areas and assists in the identification and implementation of appropriate planning and development...

  • Lead, Digital Health

    18 hours ago

    Ontario, Canada Ontario Health Full time

    Want to make a difference in your career? Consider this opportunity - The Lead, Digital Health is a transformational role that will drive the strategy, performance and support the introduction, development and adoption of health care technology that will enhance provider operations as well as improve patient care experiences and outcomes - NB: Please be...

  • Cx/ux Strategy Lead

    2 days ago

    Ontario, Canada Ontario Health Full time

    Want to make a difference in your career? Consider this opportunity. Health Connect Ontario (HCO) is aiming to help support Ontarians throughout their health care journey through a navigation service that guides them through Ontario’s complex health care system and directs them where to go to seek information, advice, and to provide health navigation and...

  • Research Manager

    1 month ago

    Toronto, Ontario, C6A, Ontario, Canada Centre for Addiction and Mental Health - CAMH Full time

    The Centre for Addiction and Mental Health (CAMH) is Canada’s largest academic health sciences centre dedicated to mental health and addiction. The Institute for Mental Health Policy Research (IMHPR) at CAMH is home to leading scientific experts dedicated to informing policy and practice on mental health, substance use and addiction challenges. IMHPR...

  • Program Officer

    11 hours ago

    Toronto, Ontario, C6A, Ontario, Canada Centre for Addiction and Mental Health - CAMH Full time

    As Canada’s largest mental health care provider, the Centre for Addiction and Mental Health (CAMH) provides evidence to drive system and policy change through the implementation of innovations and novel service delivery interventions. The Institute for Mental Health Policy Research (IMHPR) at CAMH is home to leading scientific experts dedicated to...

  • Senior ASIC

    4 weeks ago

    Ottawa, Ontario, Ottawa region, Canada BTA Design Services Inc. Full time

    We’re hiring! Come and join one of the fastest growing design services companies in Ottawa. Be part of a company that offers interesting work in challenging, stimulating technical environments with companies that lead the world in technology and innovation.We recognize that our strength is our people, so at BTA Design Services, we foster an environment...

  • Lead Full Stack Developer

    1 month ago

    Toronto, Ontario, Ontario, Canada Lead Full Stack Developer Full time

    Lead Full Stack DeveloperCLIENT: Top 5 Bank Duration: 6 months from start date; Extension is highly possible/ Potential perm conversion availableWork Location: Hybrid 1-2 days a week downtown Toronto,Hours: 37.5Role definition:A Full Stack Development Lead is responsible for overseeing the development of both the front-end and back-end components of web &...

  • Senior Interior Designer

    2 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada MI Concept + Design Inc. Full time

    About MI Concept + Design Inc:Are you interested in a unique opportunity to immerse yourself in the Entertainment and Leisure industry?MI Concept is dedicated to the creation and development of new and innovative solutions in the themed entertainment and leisure industry. Designing Theme Parks, Water Parks, Family Entertainment Centers, Museums, Themed...

  • Electrical Design Lead

    4 weeks ago

    Ontario, Oregon, Canada EXP Full time

    Senior Electrical EngineerWe are a team of engineers, architects, designers, scientists, and professionals dedicated to solving complex challenges. Our diverse group seeks sustainable results and shares ambitions for each other, our clients, and the communities we serve. To be part of EXP means having your own experience while staying connected to a global...

  • Client Relationship Lead

    2 days ago

    Ontario, Canada Healthcare Collaborative Benefits Full time

    Healthcare Collaborative Benefits (Co)POSITION: Client Relationship LeadSTATUS: Full-time permanent positionThe mandate of Healthcare Collaborative Benefits [Co] is to develop, provide and manage a comprehensive, sustainable, and responsive employee health benefits strategy and program, co-created with and for the benefit of not-for-profit participating...

  • Client Relationship Lead

    2 days ago

    Ontario, Canada Healthcare Collaborative Benefits Full time

    Healthcare Collaborative Benefits (Co) POSITION: Client Relationship Lead STATUS: Full-time permanent position The mandate of Healthcare Collaborative Benefits (Co) is to develop, provide and manage a comprehensive, sustainable, and responsive employee health benefits strategy and program, co-created with and for the benefit of not-for-profit participating...

  • Client Relationship Lead

    2 days ago

    Ontario, Canada Healthcare Collaborative Benefits Full time

    Healthcare Collaborative Benefits (Co)POSITION: Client Relationship LeadSTATUS: Full-time permanent positionThe mandate of Healthcare Collaborative Benefits [Co] is to develop, provide and manage a comprehensive, sustainable, and responsive employee health benefits strategy and program, co-created with and for the benefit of not-for-profit participating...

  • Director, Finance

    4 weeks ago

    Toronto, Ontario, Ontario, Canada Kassen Recruitment Full time

    We are looking for a dynamic and experienced Director of Finance to oversee fund operations and private reporting for a leading private equity group. Reporting to the Vice President of Finance, this role will require exceptional leadership, technical expertise, and strategic oversight of financial operations.Key ResponsibilitiesPresent Financial Results:...

  • Director, Design Experience Strategy

    1 month ago

    Ontario, Canada Compass Digital Full time

    Now, if you were to come on board as our Design Director, Experience Strategy -, we’d ask you to do the following: Envision Emerging ExperiencesChallenge the status quo and advocate for a spirit of curiosity and experimentation throughout the organization.Work closely with leadership and engaging stakeholders to identify high-potential opportunity spaces...

  • Director, Design Experience Strategy

    1 month ago

    Ontario, Canada Compass Digital Full time

    Now, if you were to come on board as our Design Director, Experience Strategy -, we’d ask you to do the following: Envision Emerging Experiences Challenge the status quo and advocate for a spirit of curiosity and experimentation throughout the organization. Work closely with leadership and engaging stakeholders to identify high-potential opportunity...

  • Director, Design Experience Strategy

    1 month ago

    Ontario, Canada Compass Digital Full time

    Now, if you were to come on board as our Design Director, Experience Strategy -, we’d ask you to do the following: Envision Emerging ExperiencesChallenge the status quo and advocate for a spirit of curiosity and experimentation throughout the organization.Work closely with leadership and engaging stakeholders to identify high-potential opportunity spaces...

  • Lead Resident Care Coordinator

    3 weeks ago

    Central Ontario, Canada Jarlette Health Services Full time

    Job Title:Lead Resident Care CoordinatorCompany Overview:Jarlette Health Services is a leading provider of long-term care services, dedicated to delivering high-quality care and support to residents. Our team is passionate about creating a safe, welcoming, and engaging environment that promotes the well-being of every individual.Salary:$73,500 - $95,000 per...

  • Manager of Compensation and Organization Effectiveness/Design

    1 month ago

    Newmarket, Ontario, York region, Canada York Region Full time

    ABOUT US:Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as...