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Membership Representative
4 months ago
**Job description**
The YMCA of Central East Ontario is a charity dedicated to strengthening the foundations of community by being a recognized leader and valued partner in the development of healthy communities. This position requires a commitment to the Y mission and core values of caring, honesty, inclusiveness, respect, responsibility, which form the foundations of all Y programs and services.
- **Why work for our charity?**_
The YMCA of Central East Ontario is a leading charity committed to strengthening the community through youth development, healthy living and social responsibility. We are guided by values that influence our actions and the decisions we make: Caring, Honesty, Respect, Responsibility and Inclusiveness. The YMCA provides our employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. Our vision of Strong Kids, Healthy Families, Inclusive Communities helps guide our work and strategic priorities.
The YMCA of Central East Ontario is at an exciting point of transformation. We are seeking a strategic thinking, innovative, organized and passionate person to join our team and help to continue to bring our vision to life.
- **About the position**:_
The Membership Sales & Service staff member must provide a high level of customer service to our members/program participants and incoming callers/visitors. Also provides administrative support to the Membership Supervisor.
- **Responsibilities**:_
- Greet each member, participant, potential member, volunteer and staff with a welcoming attitude and smile, using their name when possible
- Provide friendly service, assistance and information to each member, participant, potential member, volunteer and staff when they are attending the YMCA in person or when they call
- Promote membership sales and service in a positive and professional manner
- Provide sales, tours and invite prospective members to join
- Provide program and membership information
- Strive to stay informed and up to date on all YMCA programs and services being offered
- Develop positive relationships with participants, peers, volunteers and parents
- Solve member concerns in a customer oriented manner
- **Qualifications**:_
- Minimum OSSD
- Excellent telephone skills and computer skills
- Excellent organizational skills and interpersonal skills with an outgoing personality
- Standard First Aid & CPR C
- Preference to those with experience working in a customer service atmosphere and those that thrive on change and diversity
**What the YMCA of Central East Ontario has to offer**:
- YMCA membership
- Staff discounts for camp, programs and services
- Employee Assistance Program
- Training and development opportunities
- A rewarding and fun job
Applications will be received until September 26, 2024
We appreciate your interest in a career opportunity with the YMCA of Central East Ontario. Please note that with the high amount of applicants, only those selected for an interview will be contacted.
The YMCA of Central East Ontario is committed to an environment that is barrier free; if you require accommodation during the hiring process, please inform us in advance so that we can arrange reasonable and appropriate accommodation. The YMCA of Central East Ontario values the diversity of people and communities and is committed to excellence and inclusion in our Association.
**Job Types**: Part-time, Permanent
**Benefits**:
- Employee assistance program
- On-site gym
**Job Types**: Part-time, Permanent
**Benefits**:
- Employee assistance program
- On-site gym
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person
Application deadline: 2024-09-26
