Intermediate Accident Benefit Adjuster

3 weeks ago

Toronto, Canada Onlia Full time

**Onlia’s mission: Bring clarity to Insurance**

Onlia offers innovative digital insurance and a telematics app that incentivises good driving to the Ontario market. Onlia’s mission is to bring clarity to insurance and simplify consumer’s relationship with their insurance company through a digital experience, and best in class customer service. Launched in 2018, Onlia is a joint venture between Achmea, the largest insurance group of the Netherlands, and Fairfax Financial, a Canadian-based financial holding company.

We are here to disrupt insurance in Ontario and are building a team of heavy hitters to make that a reality. We work collaboratively in a fast-paced and agile environment. Every member of our team is empowered to take ownership of their role, and to assist in the build of a best-in-class experience for our customers.

As the Intermediate AB Adjuster, you are responsible for providing efficient and prompt investigation, evaluation, negotiation, and settlement of minor or moderate size and/or moderately complex claims in accordance with corporate guidelines and best practices. If this sounds like you, keep reading

**Key Accountabilities**:
**KA 1** Investigate, confirm coverage, negotiate settlements and recovery, and conduct reporting and documentation of claims of minor to moderate size and/or moderate complexity in accordance with established guidelines.

**KA 2** Review available information and establish, maintain, and recommend appropriate reserve, payment or recovery, negotiation, or declination. Enter and record claims, reserves, and payments as well ensure reserve adequacy throughout the life of the claim file as per company guidelines. Process all payments promptly within guidelines and policy/statutory requirements

**KA 3** Prepare summaries and files for litigation, mediation/arbitration, and multidisciplinary assessments. Direct activities of defence counsel to ensure an appropriate resolution. Attend and participate in meetings, mediations, arbitrations, settlement conferences, pre-trials/trials, case law reviews.

**KA 5** Develop relationships with other departments such as underwriting in order to meet business goals. Assist Manager with preparing/completing monthly statistical reports.

**KA 7 ** Assist in the development and implementation of training programs. Participate in the training and development of other claims staff members, and provide technical expertise and advice regarding products, systems, and processes. Provide direction to support staff on data input into the claims system.

**Key Indicators of Success**:

- Ability to understand and interpret complex insurance contracts and changes in the interpretation as a result of case or statuary law.
- Ability to demonstrate patience, empathy and understanding in dealings with customers.
- Ability to provide prompt, efficient, and courteous service to all parties involved.
- Ability to assess liability and understand case law developments in the jurisdiction.
- Demonstrated negotiation skills.
- Strong analytical, problem-solving skills, investigative, and decision-making skills.
- Demonstrated report-writing skills, including an orientation toward detail and precision.
- Able to plan, organize, and manage multiple demands and changing priorities.
- Demonstrated ability to work well as a team player or independent contributor; Self-motivated.
- Strong leadership skills and interpersonal skills.
- Excellent communication (both oral and written) skills to explain processes and terms.

**Qualifications**:

- Post-secondary education and / or equivalent on the job experience
- Minimum 3-5 years Claims adjusting experience.
- Working knowledge of principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses, and coverage questions.
- Actively pursuing CIP/FCIP designation an asset.

**WORKING AT ONLIA**

Our aim is to create a workforce that is diverse, promotes positivity, and demonstrates the values of equality, fairness, and respect in everything we do. We are dedicated to an anti-discrimination approach and provide equal opportunity for employment and advancement throughout Onlia regardless of gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability. We respect and value diverse life experiences and cultures and ensure that all voices are valued and heard.

**Salary**: $68,000.00-$75,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have a minimum of 3-5 years of claims adjusting experience ?
- Are you actively pursuing CIP or FCIP designation?

Work Location: Hybrid remote in Toronto, ON

  • Intermediate Claims Adjuster, Accident Benefits

    4 weeks ago

    Toronto, Canada Northbridge Financial Corporation Full time

    We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...

  • Claims Adjuster, Accident Benefits

    4 weeks ago

    Toronto, Canada Northbridge Financial Corporation Full time

    What it’s like to be a Northbridge Claims Adjuster:   As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Accident Benefits Claims Adjusters work hard to provide support to our clients, assisting them in getting back to normal after an...

  • Claims Adjuster, Accident Benefits

    5 days ago

    Toronto, Canada Northbridge Financial Corporation Full time

    What it's like to be a Northbridge Claims Adjuster:As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Accident Benefits Claims Adjusters work hard to provide support to our clients, assisting them in getting back to normal after an accident. Our...

  • Claims Adjuster, Accident Benefits

    3 days ago

    Toronto, Canada Northbridge Financial Corporation Full time

    What it’s like to be a Northbridge Claims Adjuster:As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Accident Benefits Claims Adjusters work hard to provide support to our clients, assisting them in getting back to normal after an accident. Our...

  • Claims Adjuster, Accident Benefits

    4 weeks ago

    Toronto, Canada Northbridge Financial Corporation Full time

    What it’s like to be a Northbridge Claims Adjuster:   As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Accident Benefits Claims Adjusters work hard to provide support to our clients, assisting them in getting back to normal after an...

  • Claims Adjuster, Accident Benefits

    4 days ago

    Toronto, Canada Northbridge Financial Corporation Full time

    What it’s like to be a Northbridge Claims Adjuster:  As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Accident Benefits Claims Adjusters work hard to provide support to our clients, assisting them in getting back to normal after an...

  • Claims Adjuster, Accident Benefits

    5 days ago

    Toronto, Canada Northbridge Financial Corporation Full time

    We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...

  • Claims Adjuster, Accident Benefits

    3 days ago

    Toronto, ON, Canada Northbridge Financial Corporation Full time

    What it’s like to be a Northbridge Claims Adjuster: As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Accident Benefits Claims Adjusters work hard to provide support to our clients, assisting them in getting back to normal after an accident. Our...

  • Claims Adjuster, Accident Benefits

    5 days ago

    Toronto, Canada Northbridge Financial Corporation Full time

    Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes...

  • Accident Benefits Adjuster

    4 weeks ago

    Toronto, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for a Accident Benefits Adjuster to join our Workforce Advantage team in  Ontario , Canada. The successful candidate will investigate, evaluate, negotiate and settle Accident Benefits claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters,...

  • Associate Claims Adjuster, Accident Benefits

    3 weeks ago

    Toronto, Canada Northbridge Financial Corporation Full time

    We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs...

  • Associate Claims Adjuster, Accident Benefits

    3 weeks ago

    Toronto, Canada Northbridge Financial Corporation Full time

    Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes...

  • Associate Claims Adjuster, Accident Benefits

    4 weeks ago

    Toronto, Canada Northbridge Financial Corporation Full time

    We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of...

  • Associate Claims Adjuster, Accident Benefits

    4 weeks ago

    Toronto, Canada Northbridge Financial Corporation Full time

    Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes...

  • Associate Claims Adjuster, Accident Benefits

    5 days ago

    Toronto, Canada Northbridge Financial Corporation Full time

    Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes...

  • Accidents Benefits

    4 weeks ago

    Toronto, Canada Acara Solutions Full time

    **Acara Solutions looking for Accident Benefits Clerk with 1-2+ years of experience specifically in Accident Benefits.** **Responsibilities and Duties**: - Drafts written communications & legal documents. - Communicates with clients on behalf of lawyer. - Prepares and files legal documents. - Preparation of files prior to discovery. - Answers routine...

  • Law Clerk

    2 weeks ago

    Toronto, Canada Grillo Law Full time

    Grillo Law is a prominent Toronto plaintiff personal injury law firm with over 35 years of experience. We have an energetic and collegial work environment that fosters both personal and professional growth. **ESSENTIAL DUTIES**: - Drafting correspondence to be sent to defense counsel, insurance companies, medical institutions and clients. - Completing OCF...

  • Law Clerk

    4 weeks ago

    Toronto, Canada Grillo Law Full time

    Grillo Law is a prominent Toronto plaintiff personal injury law firm with over 35 years of experience. We have an energetic and collegial work environment that fosters both personal and professional growth. **ESSENTIAL DUTIES**: - Drafting correspondence to be sent to defense counsel, insurance companies, medical institutions and clients. - Completing OCF...

  • Law Clerk

    5 days ago

    Toronto, Canada Grillo Law Full time

    Grillo Law is a prominent Toronto plaintiff personal injury law firm with over 35 years of experience. We have an energetic and collegial work environment that fosters both personal and professional growth. We are looking for an exceptionally talented and energetic Accident Benefits Clerk to support our AB Team. The ideal incumbent must work well in a...

  • Intermediate Adjuster

    4 days ago

    Toronto, Canada Saskatchewan Government Insurance Full time

    Do you have a background in Insurance Claims? Are you looking advance your career in the insurance industry? SGI CANADA is currently looking for an Intermediate **Adjuster (Auto) **to join our team in Ontario and be part of SGI CANADA’s growth in Canada. **Who we are**:SGI CANADA is celebrating 75 years in the insurance business. We work with over 500...