Ward Clerk/receptionist

Reporting to the Director of Care (DOC), the Ward Clerk is responsible for a variety of clerical/administrative functions supporting the Director Of Care and the home.

**Key Responsibilities**
- To respond to incoming telephone lines and take and relay messages as required;
- To greet visitors and directs them as appropriate;
- To assist with resident information on lab requisitions;
- To maintain or assist in maintenance of resident records /files;
- To perform filing assignments for the DOC;
- To prepare and post the nursing schedule under the direction of DOC;
- To update and maintain the schedule daily, including calling staff;
- To input changes to the staff schedules daily and present to DOC for approval;
- To carry out various clerical duties and prepare reports or manuals as required
- To book ambulances and other transportation at the request of Registered staff;
- To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
- To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it;
- To work in a position of trust with vulnerable adults (residents);
- To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct;
- To complete all other tasks as assigned.

**Qualifications**
- Health Care Aide certificate preferred
- Basic clerical/administrative skills
- Pleasant telephone manner with strong customer service skills
- Excellent organizational and communication skills
- Ability to deal with tight timelines
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

**Job Type**: Part-time

**Salary**: From $18.00 per hour

Expected hours: No more than 30 per week

**Benefits**:

- Employee assistance program

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person