Grocery Manager

2 weeks ago

Bolton, Canada Fortinos Full time

**Overview**:
To assist in the efficient functioning of the department, providing customers with the best quality of produce and customer service.

**passion & commitment to customer service is a key driver for our Company**

**Duties and Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To assist in the directing and supervising of all produce staff to secure efficient and courteous customer service;
- To assist in the set-up of the department by assisting in the effective merchandising of produce through attractive and appealing displays, occasionally assisting in the creation of effective planograms;
- To write and receive produce orders, check invoices, unload and distribute merchandise accordingly;
- To fill, rotate and maintain displays ensuring the quality of produce meets company standards;
- To assist in the training of new staff;
- To solve any customer/employee complaints or problems while left in charge of the department;
- To perform other duties, as assigned.
- Exceptional customer service skills
- Previous management experience a definite asset;
- Flexibility to work a variety of hours including days, evenings and weekends;
- Ability to work in a fast-paced environment, under pressure;
- Excellent organization, communication and interpersonal skills.

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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